ZTE AC-2737 not connecting / supported by TL-MR3040 Portable 3G/3.75G Router (

ZTE AC-2737 not connecting / supported by TL-MR3040 Portable 3G/3.75G Router (
ZTE AC-2737 not connecting / supported by TL-MR3040 Portable 3G/3.75G Router (
2013-03-18 04:25:09
Region : India

Model : TL-MR3040

Hardware Version : V1

Firmware Version : 3.14.2 Build 120822 Rel.40902n

ISP : Reliance Netconnect



ZTE AC-2737 not connecting / supported by
TL-MR3040 Portable 3G/3.75G Router


First it says - Identified
then connecting
then it goes unplugged
then restarting the same routine .


The website compatibility list shows - it is compatible

Reliance Netconnect AC2737 ZTE



-- :mad:The customer support hotline is never getting hot , not even a single time out of 40 tries they attended the call.

-- :rolleyes: The Email support is pathetic - they not even creating a ticket for support request which they receive .

Anyone with solved solution for the same issue please help , I need it to up very urgently.

I've checked all tries for the APN error it shows in log.

Thanks
Venkat

Here is the log

####################################################################
# TL-MR3040 System Log
# Time = 1970-01-01 0:05:45 346s
# H-Ver = MR3040 v1 00000000 : S-Ver = 3.14.2 Build 120822 Rel.40902n
# L = 192.168.0.1 : M = 255.255.255.0
# 3G : 3G = 0.0.0.0 : M = 0.0.0.0 : G = 0.0.0.0
####################################################################

1st day 00:00:08 OTHER INFO System started
1st day 00:00:19 DHCP NOTICE DHCP server started
1st day 00:00:19 SECURITY INFO PPTP Passthrough enabled
1st day 00:00:19 SECURITY INFO L2TP Passthrough enabled
1st day 00:00:19 SECURITY INFO IPSEC Passthrough enabled
1st day 00:00:19 SECURITY INFO FTP ALG enabled
1st day 00:00:19 SECURITY INFO TFTP ALG enabled
1st day 00:00:20 SECURITY INFO H323 ALG enabled
1st day 00:00:20 SECURITY INFO RTSP ALG enabled
1st day 00:00:20 DHCP NOTICE DHCPS:Recv REQUEST from 88:AE:1D:B2:69:50
1st day 00:00:22 DHCP NOTICE DHCPS:Send ACK to 192.168.0.100
1st day 00:00:26 DHCP NOTICE DHCPS:Recv INFORM from 88:AE:1D:B2:69:50
1st day 00:00:28 3G/4G NOTICE handle_card start
1st day 00:00:28 3G/4G INFO LTE MODEM = 0, status = 1, targetVendorID = 0x0, targetProductID = 0x0
1st day 00:00:33 3G/4G INFO Before Mode switch VendorID = 0x19d2, ProductID = 0xfff5
1st day 00:02:11 3G/4G INFO Main interface_index[0] = 0
1st day 00:02:12 3G/4G NOTICE after switch modem vid is 0x19d2 pid is 0xfff1
1st day 00:02:15 3G/4G INFO getModemPinStatus 257 Can not get modem PIN status
1st day 00:02:15 3G/4G INFO LTE MODEM = 0, status = 2, targetVendorID = 0x19d2, targetProductID = 0xfff1
1st day 00:02:15 3G/4G INFO USB modem is ready
1st day 00:02:25 PPP NOTICE Standard authentication.
1st day 00:02:25 3G/4G NOTICE 3G/4G start connecting...
1st day 00:02:25 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyUSB0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:02:25 PPP INFO pppd start
1st day 00:02:36 3G/4G WARNING 3G Modem connecting error, please check the dial number and APN.
1st day 00:02:36 3G/4G INFO sw3GMobileCmdReq 330 mobileFormatCmd error
1st day 00:02:47 PPP NOTICE Standard authentication.
1st day 00:02:47 3G/4G NOTICE 3G/4G start connecting...
1st day 00:02:47 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyUSB0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:02:47 PPP INFO pppd start
1st day 00:02:58 3G/4G NOTICE Reset the 3G modem, please wait.
1st day 00:02:58 3G/4G NOTICE handle_card start
1st day 00:02:58 3G/4G INFO LTE MODEM = 0, status = 1, targetVendorID = 0x0, targetProductID = 0x0
1st day 00:02:58 3G/4G INFO LTE MODEM = 0, status = 0, targetVendorID = 0x0, targetProductID = 0x0
1st day 00:02:58 3G/4G NOTICE delete usb_reset file
1st day 00:03:00 3G/4G INFO sw3GMobileCmdReq 330 mobileFormatCmd error
1st day 00:03:02 3G/4G INFO 3G Modem is plugged out.
1st day 00:03:06 3G/4G NOTICE handle_card start
1st day 00:03:06 3G/4G INFO LTE MODEM = 0, status = 1, targetVendorID = 0x0, targetProductID = 0x0
1st day 00:03:11 3G/4G INFO Before Mode switch VendorID = 0x19d2, ProductID = 0xfff5
1st day 00:03:14 DHCP NOTICE DHCPS:Recv INFORM from 88:AE:1D:B2:69:50
1st day 00:04:29 DHCP NOTICE DHCPS:Recv INFORM from 88:AE:1D:B2:69:50
1st day 00:04:52 3G/4G INFO Main interface_index[0] = 0
1st day 00:04:53 3G/4G NOTICE after switch modem vid is 0x19d2 pid is 0xfff1
1st day 00:04:56 3G/4G INFO getModemPinStatus 257 Can not get modem PIN status
1st day 00:04:56 3G/4G INFO LTE MODEM = 0, status = 2, targetVendorID = 0x19d2, targetProductID = 0xfff1
1st day 00:04:56 3G/4G INFO USB modem is ready
1st day 00:05:01 PPP NOTICE Standard authentication.
1st day 00:05:01 3G/4G NOTICE 3G/4G start connecting...
1st day 00:05:01 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyUSB0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:05:01 PPP INFO pppd start
1st day 00:05:11 3G/4G WARNING 3G Modem connecting error, please check the dial number and APN.
1st day 00:05:11 3G/4G INFO sw3GMobileCmdReq 330 mobileFormatCmd error
1st day 00:05:23 PPP NOTICE Standard authentication.
1st day 00:05:23 3G/4G NOTICE 3G/4G start connecting...
1st day 00:05:23 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyUSB0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:05:23 PPP INFO pppd start
1st day 00:05:33 3G/4G NOTICE Reset the 3G modem, please wait.
1st day 00:05:34 3G/4G NOTICE handle_card start
1st day 00:05:34 3G/4G INFO LTE MODEM = 0, status = 1, targetVendorID = 0x0, targetProductID = 0x0
1st day 00:05:34 3G/4G INFO LTE MODEM = 0, status = 0, targetVendorID = 0x0, targetProductID = 0x0
1st day 00:05:34 3G/4G NOTICE delete usb_reset file
1st day 00:05:35 3G/4G INFO sw3GMobileCmdReq 330 mobileFormatCmd error
1st day 00:05:37 3G/4G INFO 3G Modem is plugged out.
1st day 00:05:42 3G/4G NOTICE handle_card start
1st day 00:05:42 3G/4G INFO LTE MODEM = 0, status = 1, targetVendorID = 0x0, targetProductID = 0x0
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#1
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20 Replies
Re:ZTE AC-2737 not connecting / supported by TL-MR3040 Portable 3G/3.75G Router (
2013-03-18 21:47:18
WARNING 3G Modem connecting error, please check the dial number and APN.
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#2
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Re:ZTE AC-2737 not connecting / supported by TL-MR3040 Portable 3G/3.75G Router (
2013-03-19 04:52:52
Try this firmware: http://uk.tp-link.com/Resources/software/TL-MR3020_V1_121129_UK.zip

Switch to manual APN settings.

Also don't use usb cable, but plug 4G stick directly to USB.
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#3
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Re:ZTE AC-2737 not connecting / supported by TL-MR3040 Portable 3G/3.75G Router (
2013-03-19 05:56:04

Kane wrote

WARNING 3G Modem connecting error, please check the dial number and APN.


Thanks , I've checked the following cases, please let me know is there any other APN & dial Number for Reliance Netconnect+

Location: Mobile ISP: Default Dial Number: APN: Authentication Type: Username: Password: Result

Case1 India Reliance Netconnect #777 `---------- Auto `---------- `---------- FAIL
Case2 India Reliance Netconnect #777 `---------- Auto 9380042070 9380042070 FAIl
Case3 India Reliance Netconnect #777 internet Auto 9380042070 9380042070 FAIL
Case4 India Reliance Netconnect #777 internet Auto `---------- `---------- FAIL
Case5 India Reliance Netconnect *99# `---------- Auto `---------- `---------- Fail
Case6 India Reliance Netconnect *99# `---------- Auto 9380042070 9380042070 FAIL
Case7 India Reliance Netconnect *99# SMARTNET Auto 9380042070 9380042070 FAIL
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#4
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Re:ZTE AC-2737 not connecting / supported by TL-MR3040 Portable 3G/3.75G Router (
2013-03-19 05:58:26

oskreso wrote

Try this firmware: http://uk.tp-link.com/Resources/software/TL-MR3020_V1_121129_UK.zip

Switch to manual APN settings.

Also don't use usb cable, but plug 4G stick directly to USB.


That is a firmware for 3020 , my model is 3040

Yes already switched manual APN , I tried all known possibilities, pls check other reply .

No USB cable is used , it is plugged directly.
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#5
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Re:ZTE AC-2737 not connecting / supported by TL-MR3040 Portable 3G/3.75G Router (
2013-03-19 17:32:21
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#6
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Re:ZTE AC-2737 not connecting / supported by TL-MR3040 Portable 3G/3.75G Router (
2013-03-19 17:48:00
Maybe the firmware for Indonesia could work, there are also CDMA2000 modem there like AC2737
http://www.tp-link.co.id/support/download/?model=TL-MR3040&version=V1#tbl_j
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#7
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Re:ZTE AC-2737 not connecting / supported by TL-MR3040 Portable 3G/3.75G Router (
2013-03-22 03:10:27
Tried Not working
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#8
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Re:ZTE AC-2737 not connecting / supported by TL-MR3040 Portable 3G/3.75G Router (
2013-03-28 00:25:33

Venkat wrote

Tried Not working


i am also facing the same issue, it never connects using reliance netconnect+
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#9
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Re:ZTE AC-2737 not connecting / supported by TL-MR3040 Portable 3G/3.75G Router (
2013-04-28 22:05:23
I am also facing the same issue :
reliance net connect Model; ZTE AC2737 & TP-Link MR3040; firmware: 3.14.4 Build 121017 Rel.62268n ; Hardware MR3040 v2 00000000;
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#10
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reliance netconnect+ ( Model: AC2737 ZTE) not getting connected
2013-04-30 14:10:47
I have replaced TP LINK TL MR3040 with new one yesterday. & tried to connect reliance netconnect+ ( Model: AC2737 ZTE). But fails to connect it with the default firmware 3.14 4 build 121017 Rel.66268n

Then I have updated firmware with 3.15.2 build 130327 Rel. 14730n (beta) & reboot device ; that also fails to connect it

Need assistance on this.
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#11
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