Why there is no connection?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Why there is no connection?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Why there is no connection?
Why there is no connection?
2021-10-02 20:44:26 - last edited 2021-10-02 21:18:32
Model: TD-W9970  
Hardware Version: V2
Firmware Version: 0.9.1.2 v0076.0 build 170919 Rel.61201n

I bought a new modem for my home, i don't understand what I'm doing wrong. 

I did the quick set up, the lights on the router seems fine.

Status said connected but no internet, i don't get what i did wrong, I'll provide pictures of everything for you to see.

I don't have internet connection with that router I'm trying to replace my old router that work ok but i wanted to upgrade but it doesn't seems to work, for now I'll have my old router but what did i do wrong?
(i did used the exact username and password that the internet provider gave me

  0      
  0      
#1
Options
2 Reply
Re:Why there is no connection?
2021-10-04 22:45:11

@Orvi 

 

You are replacing an old DSL modem with TL-W9970 right ?

You have to replicate the following settings from your old modem to the TL-W9970:

1. DSL WAN Interfaces

2. LAN settings

2. Wireless Network settings

 

Once you did that replace the devices and test the Internet connection.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
  0  
  0  
#3
Options
Re:Why there is no connection?
2021-10-09 08:43:38

@Orvi 

Hi, It is suggested that you could change the DNS to be 8.8.8.8/8.8.4.4 under Network>DSL WAN interface>Edit

 

 

  0  
  0  
#4
Options

Information

Helpful: 0

Views: 468

Replies: 2

Related Articles