Archer C6 frequent disconnection on wireless and wired interfaces

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Archer C6 frequent disconnection on wireless and wired interfaces

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C6 frequent disconnection on wireless and wired interfaces
Archer C6 frequent disconnection on wireless and wired interfaces
2021-10-23 12:40:27
Model: Archer C6  
Hardware Version: V3
Firmware Version: 1.0.10 Build 20210513 rel.63256(5553)

I bought Archer C6 router in Auguest and untill last 10 days it was working perfectly fine as a happy customer. However since last 10 days I am observing frequent disconnection, both on the LAN  (Wired and wireless 2.4Ghz and 5Ghz). It happens every hour for atleast once and last for about 40 seconds and comes back aoutomatically. I am using LAN connection to one of my desktop and when I do ping to LAN GW get the request timed out. Pls find the below system logs from router.

 

I have tried followings:

1) firmware upgrade

2) disable onemesh, smart connect.

3) factory reset

 

 

Kindly help as we are heavily dependent on the internet connection and on this router as unable to work and kids cant attend online schooling. 

File:
Error log.docxDownload
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Re:Archer C6 frequent disconnection on wireless and wired interfaces
2021-11-10 08:30:45

@Akhilesht 

 

Hello, please follow these troubleshooting suggestions to verify the issue and see if it will help:

[Troubleshooting] Router Disconnects from Internet

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