Archer vr2800 keeps dropping 2.4GHz

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Archer vr2800 keeps dropping 2.4GHz

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Archer vr2800 keeps dropping 2.4GHz
Archer vr2800 keeps dropping 2.4GHz
2021-10-24 22:37:06 - last edited 2021-10-24 22:44:01
Model: Archer VR2800  
Hardware Version: V1
Firmware Version: 0.7.0 0.9.1 v006c.0 Build 210313 Rel.74106n

I need some help please.  My Archer VR2800 keeps dropping the entire 2.4GHz network, which has all my home's smart switches and 2 x airport expresses connected.  I read other posts which told me to switch the channel from auto to 1 and 20MHz, which I did and saved it and the system worked again, but within minutes, it disappeared again.  All devices are dropping, but when I refresh, I sometimnes see a device connected to the 2.4GHz.  That device is an Apple Airport Express, but its light shows it is not connected.  Refresh again and nothing.  If I hit save on the advanced tab wireless settings, I get full 2.4GHz back for maybe a minute, then - you guessed it.

 

Also, sometimes when I save the settings I get an Error: 80002.

 

Sorry if I'm not making much sense, but I am not a tech.  Any help would be greatly appreciated.

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#1
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4 Reply
Re:Archer vr2800 keeps dropping 2.4GHz
2021-10-29 06:48:03

@Canvas_Town 

Hi, how long have you had the modem? Did this issue start since you purchased the modem?

May I know how many 2.4ghz clients do you have in total?

As for the Error code:80002, when you get the code, can you still save the changed settings?

Thank you very much.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#2
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Re:Archer vr2800 keeps dropping 2.4GHz
2021-10-29 06:57:10

@TP-Link Thanks for getting back to me.  After checking with support at TP-Link, I found that the modem was faulty and they issued an RMA to have it replaced.

 

 

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#3
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Re:Archer vr2800 keeps dropping 2.4GHz
2022-03-03 12:58:38 - last edited 2022-05-30 16:43:49

  @Canvas_Town 

 

It seems there are a lot of faulty Archer VR2800 out there...

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#4
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Re:Archer vr2800 keeps dropping 2.4GHz
2022-03-03 22:10:51

  @candlebox71

candlebox71 wrote

  @Canvas_Town 

 

It seems there are a lot of faulty Acher VR2800 out there...

 thankfully the replacement is working well (touch wood) 👍

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