Wifi Router not Working Properly

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Wifi Router not Working Properly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Wifi Router not Working Properly
Wifi Router not Working Properly
2021-11-19 03:53:20 - last edited 2021-11-25 08:00:20
Model: Archer C6U  
Hardware Version: V2
Firmware Version:

Wifi Router not working properly, Power signal is in On position but no other signals are blinking.

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Re:Wifi Router not Working Properly-Solution
2021-11-25 08:00:14 - last edited 2021-11-25 08:00:20

@SumanK 

 

Hello, please check the user manual and confirm again if the router LEDs are correctly lit up:

https://static.tp-link.com/2020/202010/20201012/1910012833_Archer%20C6U(EU)_UG_REV1.0.0.pdf

 

If the router cannot be powered on correctly, check and ensure that you are using the original power adapter that came with the router when purchasing, and the power specifications do match the requirement of the router described on the website, which should be 12 V ⎓ 1 A.

 

Then you can try resetting the router to factory defaults by pressing and holding the reset button on the router until all LED lights flash, then check again if it can be powered on properly.

 

If none of these helps, we recommend reaching out to the local tech support, so they can work with you in looking into the issue further or help with the replacement:
https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Wifi Router not Working Properly-Solution
2021-11-25 08:00:14 - last edited 2021-11-25 08:00:20

@SumanK 

 

Hello, please check the user manual and confirm again if the router LEDs are correctly lit up:

https://static.tp-link.com/2020/202010/20201012/1910012833_Archer%20C6U(EU)_UG_REV1.0.0.pdf

 

If the router cannot be powered on correctly, check and ensure that you are using the original power adapter that came with the router when purchasing, and the power specifications do match the requirement of the router described on the website, which should be 12 V ⎓ 1 A.

 

Then you can try resetting the router to factory defaults by pressing and holding the reset button on the router until all LED lights flash, then check again if it can be powered on properly.

 

If none of these helps, we recommend reaching out to the local tech support, so they can work with you in looking into the issue further or help with the replacement:
https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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