[Case One] DSL dropped out
@Spike1 Hi, Sorry for directing you to this post. I think it could be more convenient if we start troubleshooting here.
Since the latest firmware for Archer VR2100 has been released, please make sure your firmware Is up to date
Then if the issue continues, please send an email to support.forum@tp-link.com or reply below with the following information:
1. Some pictures of the Advanced>Status page before and after the DSL connection dropped out.
2. The system log for about 10mins after the internet connection was disconnected.
3. How often did the connection drop out?
4. How long have you had the modem?
Thank you very much for your understanding and support.
Best regards!
@TP-Link Aşağıda cihaz bilgisi ve yazılım sürümünü verdiğim cihazı Deco m5’lerle ilk satışa sunulduğu günden beri gayet stabil kullanıyordum. Ta ki bir iki ay öncesine kadar. yeni yazılımı yükledim ondan sonra internetim haftada ya da on günde bir komaya başladı. Modeme reset atarak düzeltebiliyorum. Sanki ilk sürüm çok daha iyi idi. Bilemiyorum başka sorun yaşayan var mı. Yeni bir sürüm gelecek mi ya da eski sürüme dönülebilir mi. Yardımcı olur musunuz.
Model: Archer VR2100v
Hardware Version: V1
Firmware Version: 1.7.0 0.9.1 v009e.0 Build 220115 Rel.1642n
Connection: Germany , Telekom VDSL Magenta L with 100MBit Download and 40Mbit Ubload
Hello TP Link Team,
Since the update to 1.7.0 0.9.1 v009e.0 Build 220115 Rel.1642n I've had problems reaching my full Internet speed.
Before the Ubdate I only had occasional problems with it and after a reboot or 2 or reconnects the problem went away.
All works fine before Ubdate, with 108MBit Download and 48MBit Ubload.
According to Deutsche Telekom, there is no fault and it seems to be the router! It's pretty much exactly 50% of the maximum power available.
See screenshot
