Router not reachabe by web console

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Router not reachabe by web console

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Router not reachabe by web console
Router not reachabe by web console
2021-11-30 08:04:38

Hi. A customer has a TD-W8960N. the router is not reachable from web console (HTTP or HTTPS). No one knows the configuration or navigation parameters. But I can acces via telnet. Is there any command that I can send via CLI to re-enable or reconfigure it?

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#1
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6 Reply
Re:Router not reachabe by web console
2021-11-30 08:44:07

@Cava 

Normally, the local access is enabled by default and there is no need for an additional command line to enable it.

I do have some advice that you could share with your customer to see if that helped:

1. connect the smartphone or laptop to the Wi-Fi of TD-W8960N.

2. check the IP address and default gateway on the device.

3. The default gateway would be the login IP of the modem.

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#2
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Re:Router not reachabe by web console
2021-11-30 08:51:26

@TP-Link hi. Already did. I don't know who deactivated web interface.https is empty, http is not reachable

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#3
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Re:Router not reachabe by web console
2021-11-30 09:23:45

@Cava 

 Hi, I did not see there is an option to disable local web access.

Can you send me some screenshots about “https is empty, http is not reachable”?

Are you able to remote access the web UI on your side?

And could you please help me check the hardware and firmware version of the TD-W8960N?

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#4
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Re:Router not reachabe by web console
2021-11-30 09:35:37
I must see. I tried from inside the network. I saw just that there is a port forwarding on 1443. To see how version the router is, I must come back to the customer
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#5
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Re:Router not reachabe by web console
2021-11-30 09:39:45

@Cava here http connection. Https keep to try with no answer

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#6
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Re:Router not reachabe by web console
2021-11-30 09:52:31
I also saw that via cli I can enable or disable a virtual server. Can I also configure it directly via cli?
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#7
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