Router not reachabe by web console
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi. A customer has a TD-W8960N. the router is not reachable from web console (HTTP or HTTPS). No one knows the configuration or navigation parameters. But I can acces via telnet. Is there any command that I can send via CLI to re-enable or reconfigure it?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Normally, the local access is enabled by default and there is no need for an additional command line to enable it.
I do have some advice that you could share with your customer to see if that helped:
1. connect the smartphone or laptop to the Wi-Fi of TD-W8960N.
2. check the IP address and default gateway on the device.
3. The default gateway would be the login IP of the modem.
- Copy Link
- Report Inappropriate Content
@TP-Link hi. Already did. I don't know who deactivated web interface.https is empty, http is not reachable
- Copy Link
- Report Inappropriate Content
Hi, I did not see there is an option to disable local web access.
Can you send me some screenshots about “https is empty, http is not reachable”?
Are you able to remote access the web UI on your side?
And could you please help me check the hardware and firmware version of the TD-W8960N?
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Cava here http connection. Https keep to try with no answer
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 855
Replies: 6
Voters 1
