VR2100v(DE) interface freezing when trying to access advanced settings

VR2100v(DE) interface freezing when trying to access advanced settings
VR2100v(DE) interface freezing when trying to access advanced settings
2021-12-02 13:51:39 - last edited 2022-01-24 00:50:51
Hardware Version: V1
Firmware Version: Stock

Hi,

 

I have recently bought a new VR2100v(DE). When I try to access advanced settings in the interface, it freezes and I have to reboot the router to access the interface again.

I have tried multiple different browsers (firefox, chrome, edge). Ethernet cable between the VR2100v and laptop.

 

Sometimes I can get into advanced settings if I try immediately after reboot but when I try to update the firmware to the latest version from the support page, the firmware does not actually seem to be updated after it auto-reboots.

 

Any way I can fix these problems?

 

Thanks

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#1
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1 Accepted Solution
[Recomended Solution] VR2100v interface freezing when trying to access advanced settings-Solution
2021-12-10 08:44:58 - last edited 2022-03-22 09:11:09

This Article applies to:

Archer VR2100v(DE)

 

Issue Description/Phenomenon:
On Archer VR2100v, when trying to access advanced settings, the web UI freezes, and Error code: 80002 is displayed.

A reboot of the router allows accessing the interface again.  

 

Solution:

The latest firmware of Archer VR2100(DE) has fixed this issue already and please update to the latest firmware first:

Archer VR2100v(DE)_V1_DE_220211

 

Thank you very much and please let me know whether the new firmware works or not.

 

 

Recommended Solution
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#2
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8 Reply
[Recomended Solution] VR2100v interface freezing when trying to access advanced settings-Solution
2021-12-10 08:44:58 - last edited 2022-03-22 09:11:09

This Article applies to:

Archer VR2100v(DE)

 

Issue Description/Phenomenon:
On Archer VR2100v, when trying to access advanced settings, the web UI freezes, and Error code: 80002 is displayed.

A reboot of the router allows accessing the interface again.  

 

Solution:

The latest firmware of Archer VR2100(DE) has fixed this issue already and please update to the latest firmware first:

Archer VR2100v(DE)_V1_DE_220211

 

Thank you very much and please let me know whether the new firmware works or not.

 

 

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#2
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Re:VR2100v(DE) interface freezing when trying to access advanced settings
2021-12-20 18:28:22

@TP-Link 

 

I have the same Issue:

When I click on "Advanced", the Interface freezes and Error code: 80002 is displayed.

Also reviews on Amazon confirm this behaviour. Pls fix

 

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#3
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Re:VR2100v(DE) interface freezing when trying to access advanced settings
2022-01-08 10:40:33 - last edited 2022-01-08 10:41:53

@frozen 

 

Same at my new Router VR2100v!

Not nice.

1.4.0 0.9.1 v009e.0 Build 211104 Rel.72541n

only become Error Code 80002!

Please help!

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#4
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Re:VR2100v(DE) interface freezing when trying to access advanced settings
2022-01-08 15:26:41 - last edited 2022-01-08 15:27:12

Now, I have change the Internet Connection. There was only one WAN Interface (VLan-ID: 7 and VDSL2). At my old system was two WAN (Voip =VLan-ID:20 and pppoe= VLan-ID: 10). Now it seems to be stable... good luck.

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#5
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Re:VR2100v(DE) interface freezing when trying to access advanced settings
2022-01-17 17:57:12

Just for completeness: Same problem here https://community.tp-link.com/en/home/forum/topic/507492?replyId=1022778

(where frozen already answered).

 

Any fix or workaround yet?

Since i can't access advanced settings, i can't even install an firmwareupdate.

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#7
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Re:VR2100v(DE) interface freezing when trying to access advanced settings
2022-01-17 18:01:09
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#8
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Re:VR2100v(DE) interface freezing when trying to access advanced settings
2022-01-24 01:49:32 - last edited 2022-01-24 01:50:47

@Itsame chris7818 rightkill

Sorry for the delay and could you please install the firmware in the recommended solution and let me know whether it is working or not?

Thank you very much.

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#9
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Re:VR2100v(DE) interface freezing when trying to access advanced settings
2022-02-11 17:57:01 - last edited 2022-02-11 18:00:39

@TP-Link 

Don't work... don't freeze, but it's don't work with my fuse...

I don`t try a lot. Use the new firmware from 22/02/09. It's working.

Thank you.

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#10
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