Archer VR2800 keeps dropping DSL sync

Archer VR2800 keeps dropping DSL sync
Archer VR2800 keeps dropping DSL sync
2021-12-20 07:44:29
Hardware Version: V1
Firmware Version: 0.7.0 0.9.1 v006c.0 Build 210313 Rel.74106n

This device keep dropping VDSL sync

 

Located in Australia.

 

Superloop ISP.

 

How can this be fixed please?

 

Current DSL settings are:

 

VDSL2

 

Annex A

 

SRA enabled

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Re:Archer VR2800 keeps dropping DSL sync
2021-12-24 08:35:30

@Joramun 

Hi, sorry for the delay.

If you are still troubled by the unstable DSL connection, could you please send an email to support.forum@tp-link.com with the following information:

1. How often did the DSL connection drop out?

2. Would the internet and DSL lights turn off during the disconnection?

3. Could you please send a screenshot of the advanced>status page after the internet dropped out?

4. Please also save the system logs on the VR2800 when the internet was disconnected.

Thank you very much and Merry Christmas.

 

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