TL-SG10224D - first use, connection issues

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TL-SG10224D - first use, connection issues

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-SG10224D - first use, connection issues
TL-SG10224D - first use, connection issues
2021-12-24 17:36:26
Model: TL-SG1024D  
Hardware Version:
Firmware Version:

Hi.

 

I've just bought a new home with network cabling installed. I've connected a brand new Ethernet switch and whilst I can 'see' a connection at the Ethernet ports in the various rooms of the house that are connected to the switch there is no actual internet available there.

 

for example - I plug a laptop into the Ethernet port in my home office and there is a network available but no ability to actually get online. Or, I plug in a tp link wife extender and the Ethernet light illuminates green, my phone shows full wifi signal, but I cannot connect to any websites.

 

I have tried to both connect the router to the switch via one of the 'normal' outputs and also via the one marked WAN. Both show the same issue as above (however when I connect to the 'normal' output, I can no longer connect to the router via wifi as it tells me the password is incorrect.

 

im a bit of a novice to all of this so any help would be gratefully received!

 

Tom. 

  0      
  0      
#1
Options
1 Reply
Re:TL-SG10224D - first use, connection issues
2021-12-26 15:20:09

@Baseborn 

 

Would you be able to give us some more information on your internet setup?  The model of the router and how you have this connected would help

 

The switch you mentioned (TL-SG10224D) is a un-managed switch which means it will just send data out the port with no real filtering or changing... my gut feeling is this is your router and not the switch

 

When you are connected to the cable does your device get an IP address?   something like  192.168.1.123    

 

Any screenshot you have would help us

 

 

  0  
  0  
#2
Options

Information

Helpful: 0

Views: 183

Replies: 1

Related Articles