TL-WPA4220 stops responding, wifi dropsy after few days of uptime

TL-WPA4220 stops responding, wifi dropsy after few days of uptime
TL-WPA4220 stops responding, wifi dropsy after few days of uptime
2022-01-02 17:47:29
Model: TL-WPA4220
Hardware Version: V4
Firmware Version: 4.0.3 Build 20190326 Rel.43406

Hello, and thank you for your support. I am finding the same issues described here. The problem in short: everything works great, but after 2-6 days the WPA4220 drops the wifi, its ethernet connection breaks too. LEDs stay the same,but its IP address becomes unreachable. The device was purchased early 2020 and has been happenning weeks after. 

 

I followed the official steps below without success:

 

Then I tried the additional steps:

 

 

1) The LED status is identical to when operating normally. When plugging the ethernet cable nothing  changes (ethernet led stays off)

 

2) It happens every 2-6 days after working correctly. The solution that works is unplugging and replugging the WPA4220, after a minute things go back to normal.

 

3) Ping results: the wifi network goes down on WPA4220 (when running normally, its IP is 192.168.1.200, gateway is 192.168.1.1), so connection is not possible.

 

WPA4220 down, in same wifi network (connected to router directly)
 
sergi@sp-laptop:~$ ping 192.168.1.1   
PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data.
64 bytes from 192.168.1.1: icmp_seq=1 ttl=64 time=7.55 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=64 time=1.25 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=64 time=4.04 ms
64 bytes from 192.168.1.1: icmp_seq=4 ttl=64 time=3.24 ms
64 bytes from 192.168.1.1: icmp_seq=5 ttl=64 time=1.26 ms
^C
--- 192.168.1.1 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4006ms
rtt min/avg/max/mdev = 1.249/3.469/7.553/2.317 ms
sergi@sp-laptop:~$ ping 192.168.1.200
PING 192.168.1.200 (192.168.1.200) 56(84) bytes of data.
From 192.168.1.120 icmp_seq=1 Destination Host Unreachable
From 192.168.1.120 icmp_seq=2 Destination Host Unreachable
From 192.168.1.120 icmp_seq=3 Destination Host Unreachable
^C
--- 192.168.1.200 ping statistics ---
5 packets transmitted, 0 received, +3 errors, 100% packet loss, time 4087ms
pipe 3

 
 
WPA4220 down, connected via ethernet on WPA4220 (no internet, manual IP)
 
sergi@sp-laptop:~$ ping 192.168.1.1
PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data.
From 192.168.1.199 icmp_seq=1 Destination Host Unreachable
From 192.168.1.199 icmp_seq=2 Destination Host Unreachable
From 192.168.1.199 icmp_seq=3 Destination Host Unreachable
From 192.168.1.199 icmp_seq=4 Destination Host Unreachable
From 192.168.1.199 icmp_seq=5 Destination Host Unreachable
From 192.168.1.199 icmp_seq=6 Destination Host Unreachable
^C
--- 192.168.1.1 ping statistics ---
9 packets transmitted, 0 received, +6 errors, 100% packet loss, time 8163ms
pipe 3
sergi@sp-laptop:~$ ping 192.168.1.200
PING 192.168.1.200 (192.168.1.200) 56(84) bytes of data.
From 192.168.1.199 icmp_seq=1 Destination Host Unreachable
From 192.168.1.199 icmp_seq=2 Destination Host Unreachable
From 192.168.1.199 icmp_seq=3 Destination Host Unreachable
From 192.168.1.199 icmp_seq=4 Destination Host Unreachable
From 192.168.1.199 icmp_seq=5 Destination Host Unreachable
^C
--- 192.168.1.200 ping statistics ---
7 packets transmitted, 0 received, +5 errors, 100% packet loss, time 6120ms
pipe 4
sergi@sp-laptop:~$ ifconfig eth0
eth0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
       inet 192.168.1.199  netmask 255.255.255.0  broadcast 192.168.1.255
       inet6 fe80::8a19:750d:b362:b873  prefixlen 64  scopeid 0x20<link>
       ether 00:24:54:83:59:be  txqueuelen 1000  (Ethernet)
       RX packets 1820  bytes 109344 (109.3 KB)
       RX errors 0  dropped 0  overruns 0  frame 0
       TX packets 142  bytes 18232 (18.2 KB)
       TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
       device interrupt 19   


 
WPA4220 up again (after replugging), connected to wifi via WPA4220 - everything works now
 
sergi@sp-laptop:~$ ping 192.168.1.1
PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data.
64 bytes from 192.168.1.1: icmp_seq=1 ttl=64 time=5.20 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=64 time=26.9 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=64 time=23.4 ms
64 bytes from 192.168.1.1: icmp_seq=4 ttl=64 time=12.3 ms
64 bytes from 192.168.1.1: icmp_seq=5 ttl=64 time=15.9 ms
^C
--- 192.168.1.1 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4005ms
rtt min/avg/max/mdev = 5.195/16.742/26.902/7.770 ms
sergi@sp-laptop:~$ ping 192.168.1.200
PING 192.168.1.200 (192.168.1.200) 56(84) bytes of data.
64 bytes from 192.168.1.200: icmp_seq=1 ttl=64 time=2.62 ms
64 bytes from 192.168.1.200: icmp_seq=2 ttl=64 time=28.0 ms
64 bytes from 192.168.1.200: icmp_seq=3 ttl=64 time=1.01 ms
64 bytes from 192.168.1.200: icmp_seq=4 ttl=64 time=1.51 ms
64 bytes from 192.168.1.200: icmp_seq=5 ttl=64 time=1.01 ms
^C
--- 192.168.1.200 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4005ms
rtt min/avg/max/mdev = 1.008/6.828/27.988/10.596 ms
sergi@sp-laptop:~$ iwconfig wlan0
wlan0     IEEE 802.11  ESSID:"MiFibra-63B6"   
         Mode:Managed  Frequency:2.422 GHz  Access Point: CC:32:E5:38:FC:24    
         Bit Rate=90 Mb/s   Tx-Power=15 dBm    
         Retry short limit:7   RTS thr:off   Fragment thr:off
         Power Management:off
         Link Quality=52/70  Signal level=-58 dBm   
         Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
         Tx excessive retries:0  Invalid misc:35   Missed beacon:0

 

 

4) Network topology: arcadyan prv3399b-b-lt (home office) <ethernet> PA4020P <house powerline> WPA4220 same floor, dining room

 

 

Please let me know if you need more information.

 

Thank you in advance

Sergi

 

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Re:TL-WPA4220 stops responding, wifi dropsy after few days of uptime
2022-01-06 03:21:27 - last edited 2022-01-06 03:21:40

Hello @sergitp 

Thank you taking time creating the details post .

I create a support email and escalate your case through email with forum ID 518248, I hope our seniors could help resolve the concern.

Best regards!

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