Archer vr2800 and sky Ultrafast

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Archer vr2800 and sky Ultrafast

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Archer vr2800 and sky Ultrafast
Archer vr2800 and sky Ultrafast
2022-01-31 20:20:38
Model: Archer VR2800  
Hardware Version: V1
Firmware Version: ?

Hi please help.  I'm trying to stop the drop out of my WiFi and increase WiFi connectivity by replacing sky router with the Archer.

 

I have Ultrafast to the property, I've connected all the hardware, got the app etc.  Keep trying to chose Sky mer but it keeps telling me the VLAN ID is wrong, however I don't know how to change it!!!

 

everything I read suggests something different! 
 

thank you 

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Re:Archer vr2800 and sky Ultrafast
2022-02-03 03:30:26

@Angiebells 

Thanks for reaching out to us. 

UK ISP SKY Fiber applies a unique connection type: MER. All TP-Link VR series modems support MER, but even though our modems support MER line, SKY has made it clear that they don’t support third-party modem, so our modems may not be compatible with SKY MER.

But if you already purchased our router, you may try to set up as below:

 

Step1: In Quick Setup, select SKY (MER)_VDSL from the ISP list, click Next

 

Step2: Enter username and password. If your ISP doesn't provide you username and password, you can use the link below to calculate the username and password.

https://www.ph-mb.com/products/sky-calc

 

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