@TP-Link I just purchased the AXE5400 Mesh system and was excited to implement it until I found it had to be done via a phone app. I have use TP-Link for sometime and have found the browser interface to be strong and easy to use. Why, with all the negative posts from users, would you fail to offer a browser interface. It can't be that you don't have the ability.  If it was someone's "great idea" you need to reassess and listen to your loyal users. I'm not sure I'm going to set it up. The ASUS system is excellent and has a good interface.

  @OutOfCyan 👍 I agreed - ignoring customer's feedback will be their down-fall.

  @TP-Link this is the reason why you would never be the top in your industry. Look at how Tesla and Apple handle their customer's feedback. 

They will leave your brand, not because you don't have a web-gui for your router, but because you are not listening to them, it's called arrogant.

  @Fr4p4d1ngu3 

I shipped my Deco xe75 back today and will keep my Netgear nighthawk.

Besides all the issues mentioned with the missing web GUI and such, I had some sudden health issues so I purchased a meter to measured the RF frequency in my office where the Deco was located.

It exceeded 18mW/m2 in the whole (small) room.

Without the Deco it's 0mW/m2 in most of the room except close to the PC 1-2mW/m2.

fyi my meter says to avoid areas with > 6mW/m2.

The fact that Deco does not offer a schedule to disable wifi at night, nor is there an option to disable wifi altogether in the first node (my other nodes were connected with ethernet cables), is another indication that the company is oblivious to user concerns (see other threads).

I now have an Omada router at the modem in my office (no wifi) and placed the nighthawk in AP mode far away in the house where it services the wifi devices. Maybe not as fast as DECO, but still good enough.

@TP-Link I bought a set of your Deco access points as a gift for my in-laws. They work really well, but the lack of a Web UI and the mandatory cloud login is a complete turn-off.

I wanted to buy a 5G router for them too and I was looking at your X50-5G. But the app and the mandatory cloud login means that it's still your product, not mine. I want to be able to use this product even if TP-Link goes out of business.I want to have the choice of keeping you out of my network

Please provide a fully functional Web UI and the possibility to disable the cloud management.

Regards

  @TP-Link Has anyone received an update to this thread ?

Is there a 2024 update available for status of the web interface availablity?

  @SRM-Wash no response. But it is even worse than I initially thought. You cannot disable remote management access which is a huge attack vector. If you place the deco in AP mode behind a router and block it from reaching out to the internet you will also not be able to access it via the app even when you are in the local network! Crazy. I would not recommend this product to anyone. 

  @Hani_N  @Support @tplink 

I AGREE!!

The cloud has been nothing but problems for me.  A bad firmware update broke my network.  So the only way I could recover was reset to factory and recreate my network.  Now their the cloud will occasionally show me my old and new and get them mixed up.  Which breaks my network again.  I have been trading emails with tech support and took 3 months to elevate my ticket to the top guys.  He claims he removed the extra old network from my cloud.

I got fed up with the management of the Decos so I built my own OPNsense router and changed from router mode to access point mode.  Once again it shows me as having 2 networks and still giving me problems.  The Deco cloud has been nothing but a pain.  I set it up and works beautifully then the Deco AI or gremlins mess with it suddenly it is down again.  I reboot daily and monitor how my network is running.  I find out node 3 has a poor signal I run the optimization to see if it will fix it.  It doesn't so I try and move the Deco to another spot for better signal.  Works great! 

Upgrade the network from M5 to X55 to the main and removed the old M5.  The cloud still thinks the M5 is the main when it is clearly not in the app.  Again it is showing me as having 2 identical networks with the same hardware but different routers set as Main.

Got fed up and deleted my old network and restarted with new network, new main, let's see how long it is before the cloud confuses that with the previous 4 generations I have used.

The really sad part is I bought my sister identical setup.  The absolute most basic network no static address, no port forwarding, and hers has worked from day one.  Except when the firmware needs a manual install I can do from home and she is good to go.  My network uses static address, port forwarding for gaming, and wired backhand for all nodes but one that is impossible to connect to.