@TP-Link I am currently using Google Nest wifi and was about to switch over to the Deco range either the BE65 or the BE85, but after seeing this thread I think I'll have to go with another system instead.  Having a good web admin is essential, as other have said what happens if I something happens to my phone?  Being able to jump onto a browser to admin a network is basic functionailty, I was actually really suprised and disappointed to find out that it's not something I'm able to do with such an impressive system.

It's been years and still no movement on this so I'm guessing it's never going to change.  Looks like I'll have to go with a differnet system.

  @akng 

  @TP-Link just lost my phone, how do i access the router now while waiting for a new phone replacement?

@TP-Link Agree that this is still a "must have" - even for non-technical people. Some of the basic tasks in a mobile app are very cumbersome. Especially when setting up a new network, having to painfully go back and forth between screens, filters, and sorting options, which is painful in a mobile app/screen.

Please bring over at least some of the admin tasks to the web interface to some capacity. 

Thank you

Cool new infosec take on the security of the deco's cloud login:

https:// www . helpnetsecurity . com/ 2024/03/29/cloud-based-identity-management/

  @SRM-Wash nope, they dont give a sheet about interacting with their customers anymore, and their support is now the worst in the industry, even worse than netgear

tell everyone you know about them, I have stopped recommending their stuff to anyone, and told every one of my friends/clients/associates to avoid their garbage like the plague.

Return their junk if you can, or get rid of it via ebay/offer up/the garbage can

what a horrible company they have become

  @Hani_N  @Support @tplink 

I AGREE!!

The cloud has been nothing but problems for me.  A bad firmware update broke my network.  So the only way I could recover was reset to factory and recreate my network.  Now their the cloud will occasionally show me my old and new and get them mixed up.  Which breaks my network again.  I have been trading emails with tech support and took 3 months to elevate my ticket to the top guys.  He claims he removed the extra old network from my cloud.

I got fed up with the management of the Decos so I built my own OPNsense router and changed from router mode to access point mode.  Once again it shows me as having 2 networks and still giving me problems.  The Deco cloud has been nothing but a pain.  I set it up and works beautifully then the Deco AI or gremlins mess with it suddenly it is down again.  I reboot daily and monitor how my network is running.  I find out node 3 has a poor signal I run the optimization to see if it will fix it.  It doesn't so I try and move the Deco to another spot for better signal.  Works great! 

Upgrade the network from M5 to X55 to the main and removed the old M5.  The cloud still thinks the M5 is the main when it is clearly not in the app.  Again it is showing me as having 2 identical networks with the same hardware but different routers set as Main.

Got fed up and deleted my old network and restarted with new network, new main, let's see how long it is before the cloud confuses that with the previous 4 generations I have used.

The really sad part is I bought my sister identical setup.  The absolute most basic network no static address, no port forwarding, and hers has worked from day one.  Except when the firmware needs a manual install I can do from home and she is good to go.  My network uses static address, port forwarding for gaming, and wired backhand for all nodes but one that is impossible to connect to.

  @SRM-Wash no response. But it is even worse than I initially thought. You cannot disable remote management access which is a huge attack vector. If you place the deco in AP mode behind a router and block it from reaching out to the internet you will also not be able to access it via the app even when you are in the local network! Crazy. I would not recommend this product to anyone.