Cannot access internet

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Cannot access internet

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Namya

2022-03-10 14:54:39

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Registered: 2022-03-10

Cannot access internet

2022-03-10 14:54:39

Model: TD-W8961N

Hardware Version:

Firmware Version:

After doing all the configuration setup it doesn't connect to the network

1 Reply

David-TP

2022-03-11 08:56:12

Posts: 12503

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Registered: 2020-04-14

Re:Cannot access internet

2022-03-11 08:56:12

@Namya

May I know the hardware and firmware versions of TD-W8961N as well?

and who is your internet service provider?

Please refer to the following suggestions:

1. make sure the DSL light is on.--since it is ADSL only, it would not work with VDSL service.

2. Please go to Status>Device Info>WAN and check whether there is an IP address under PVC profile.--if not, please check with ISP whether you have used the correct internet connection type, username, and password.

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Cannot access internet

Cannot access internet

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