Vr600 ac 2100 usb not recognise 18 tb hard disk

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Vr600 ac 2100 usb not recognise 18 tb hard disk

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Vr600 ac 2100 usb not recognise 18 tb hard disk
Vr600 ac 2100 usb not recognise 18 tb hard disk
2022-04-17 09:40:55
Model: Archer VR600  
Hardware Version: V3
Firmware Version: Archer_VR600(EU)_V3_210826

 

I was having problem that my router vr600 ac2100 can't read my Hard disk via usb because my Hard disk is 8 tb ,, and Tplink make firmware Update to solve this problem ,, now I bought a new western digital elements disktop 18 tb Hard disk and I have the same problem again my router can't read my Hard disk ,, so I wish that you make a new firmware update to solve this one also ,, it's very very important to me

 

  2      
  2      
#1
Options
7 Reply
Re:Vr600 ac 2100 usb not recognise 18 tb hard disk
2022-04-18 11:07:44

  @mohamed1987 

 

I already have seagate backup plus hub 8 tb ,, and before the latest firmware update of router ,, router can't recognise it ,, but after the latest update the router recognise it 

 

Now I bought western digital elements disktop 18 tb ,, format ntfs , gpt , and I plug it's power supply to electricity ,, and it works fine with my laptop , but router can't recognise it and give me 0 giga

  0  
  0  
#2
Options
Re:Vr600 ac 2100 usb not recognise 18 tb hard disk
2022-04-18 11:09:09

  @mohamed1987 

 

I try to shrink the western digital 18 tb to two partitions ,, and after that router recognise only one partition 

 

And when I plug my hard disk to the router as one partition ntfs and gpt ,, router can't recognise it and give me 0 g ,, and for some reason when I plug my hard disk back to my computer I found some of my files and folders are missing from hard disk

 

I want you to make firmware update to make my vr600 ac2100 recognise my western digital elements disktop 18 tb as one partition format as ntfs and of course as gpt 

 

I am deeply troubled that such a simple possibility is not available in your products as my brother 5 years old linksys router can do this ،، In addition to usb 3 copy speed for 5 years old linksys router can easily give me 100 m.b per second over Ethernet ,, and this new vr600 ac2100 can't do more than 17 m.b per second

  2  
  2  
#3
Options
Re:Vr600 ac 2100 usb not recognise 18 tb hard disk
2022-04-18 11:50:54

  @mohamed1987 

Thank you very much for your feedback.

I would to follow up on your case by email and please check whether you could get an email from me.

At the same time, can I have some screenshots on the web UI about the USB storage devices when WD 18TB hub was set to one partition and two partition separately?

  0  
  0  
#4
Options
Re:Vr600 ac 2100 usb not recognise 18 tb hard disk
2022-04-18 12:03:22 - last edited 2022-04-18 12:37:05

  @David-TP 

 

When I connet it as one partition(western digital elements 18 tb) it show me no space bar and write 0 g ,, and when connect it again to my computer I found some of my data is missing for no reason ,, here it's screen shot

 

 

And when I shrink it to two partitions , router recognise the first partition only ,, and no word about other partition ,,, here it's screenshot

 

 

,, and I have another 8 tb hard disk seagate backup plus hub ,, before latest firmware update router can't recognise it ,, but now after the latest firmware it can recognise ,, here it's screen shot

 

  0  
  0  
#5
Options
Re:Vr600 ac 2100 usb not recognise 18 tb hard disk
2022-04-18 12:45:06 - last edited 2022-04-18 12:52:29

  @mohamed1987 

I need firmware update that increase maximum capacity of single hard disk partition router can read ,,, and if can add some speed to usb port because my max transfer speed over usb is 17 mb per second

  0  
  0  
#6
Options
Re:Vr600 ac 2100 usb not recognise 18 tb hard disk
2022-04-18 23:20:34

  @mohamed1987 

 

This is my seagate backup plus hub 8 tb ,, was not recognised by router before latest firmware update ,, and after latest firmware router recognise it

 

 

 

And this is my new western digital elements 18 tb , that router can't recognise(read) it with the latest firmware update

 

  0  
  0  
#7
Options
Re:Vr600 ac 2100 usb not recognise 18 tb hard disk
2022-04-19 05:43:09

  @mohamed1987 

Thank you very much for the detailed information.

I have forwarded your case to the senior engineers for further assistance.

Please check the email for more updates.

Best regards.

  1  
  1  
#8
Options