TD-W8961N Internet Accessible but LED is off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TD-W8961N Internet Accessible but LED is off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TD-W8961N Internet Accessible but LED is off
TD-W8961N Internet Accessible but LED is off
2022-06-08 05:46:22
Model: TD-W8961N  
Hardware Version: V4
Firmware Version: 3.1.0 Build 210205 Rel.03549

Hello,

 

I have TD-8961N modem. I recently bought it. After I set it up, I can access the internet but the LED of the internet is off.

What can I do for it?

 

Thanks in advance,

Rohit

  0      
  0      
#1
Options
6 Reply
Re:TD-W8961N Internet Accessible but LED is off
2022-06-08 09:58:39

  @Rohit_BSNL_USER 

How long have you had the modem?

Did you use 8961N as a DSL modem router or any other working modes, like bridge or AP?

Thank you very much.

Best regards.

  0  
  0  
#2
Options
Re:TD-W8961N Internet Accessible but LED is off
2022-06-08 10:04:28

  @David-TP 

Hi,

 

I am using it as a DSL modem for BSNL Broadband. I purchased it on 5 June 2022.

 

Thanks,

Rohit

  0  
  0  
#3
Options
Re:TD-W8961N Internet Accessible but LED is off
2022-06-08 12:01:15

  @Rohit_BSNL_USER 

Thanks for the update.

Can I have a picture of the LED lights on the modem?

Have you tried to reboot and reset the modem once to see whether it made any difference?

Thank you.

 

  0  
  0  
#4
Options
Re:TD-W8961N Internet Accessible but LED is off
2022-06-08 12:06:25

  @David-TP 

Sure, the picture is attached.

I rebooted and also tried the quick setup. Still the same issue.

 

Thanks,

Rohit

File:
TPLink_TD-8961N_ROHIT.jpgDownload
  2  
  2  
#5
Options
Re:TD-W8961N Internet Accessible but LED is off
2022-06-12 09:21:39

  @Rohit_BSNL_USER 

Thanks for the update.

Sorry for the delay.

Have you tried to go to interface setup>LAN>DHCP>DNS at the bottom and use 8.8.8.8/8.8.4.4 as the primary and secondary DNS?

After that if the internet is still off but the internet service is actually working, I think there is something wrong with the welding of the internet LED modules and you could consider replacing with the shop retailer.

 

Thank you very much.

Best regards.

  0  
  0  
#6
Options
Re:TD-W8961N Internet Accessible but LED is off
2022-06-12 15:02:39

  @David-TP

 

Hi,

 

Thanks for your reply. I think you are right because when I reboot the router, all LEDs lit up except the internet one.

I will check for the replacement. I have bought it from the Amazon.

 

Thanks,

Rohit

 

  2  
  2  
#8
Options

Information

Helpful: 0

Views: 717

Replies: 6