Solution Cannot Access the Internet when connecting an Archer AX6000/AX11000 to Starlink Gen 2?

This Article Applies to:
Archer AX6000 V1
Archer AX11000 V1


Issue Description/Phenomenon:
Starlink Gen 2 system generally includes a Starlink Terminal, a Starlink router, and an Ethernet adapter. This Ethernet adapter will give you the ability to hard wire the system and use non Starlink equipment with the system, and it is a must when connecting a non-Starlink router. However, SpaceX/Starlink doesn't guarantee performance with a non-Starlink router, the FAQ notes:


If you want to connect our TP-Link router like Archer AX6000/AX11000 to the Starlink Gen 2 system but unfortunately fail to connect to the internet, please go through this article to figure it out.


Available Solutions:

Solution 1 
Step 1. Upgrade and Install the below beta firmware on the Archer AX11000/AX6000, which will change the LAN1 port to be the WAN/Internet port to connect to the Starlink internet. Download and unzip the firmware file, then you will see the “.bin” firmware file, launch a web browser and go to the Advanced > System Tools > Firmware Upgrade page to upload the firmware file:
Archer AX11000_V1.0_220628
Archer AX6000_V1.0_220621
Note: 

1. Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding!
2. This beta version can be applied to both the EU and US versions.
Step 2. Connect the Starlink Ethernet adapter to the LAN1 port of the Archer AX11000/6000, then check if the internet works.

Solution 2 
Try modifying the Internet Negotiation Speed to 100 Mbps Full Duplex, then save and reboot the system to determine if the internet works.

For Archer AX6000, go to Advanced > System Tools > System Parameters page, scroll down to the bottom of the page, you see find Internet Port Negotiation Speed Setting, change it to 100 Mbps Full Duplex:

For Archer AX11000, go to Advanced > Network > Internet page, scroll down to the bottom of the page, you see find Internet Port Negotiation Speed Setting, change it to 100 Mbps Full Duplex:


Solution 3
If you happen to have a network switch, try to plug the switch between the Starlink Ethernet Adapter and the Archer AX6000/AX11000 WAN, that is Starlink router --- Ethernet Adapter --- Switch --- Archer AX6000/AX11000, then confirm if the internet works.


Feel free to comment below whether the issue gets fixed or not with the above two solutions. We will also investigate further and update the thread when there is a final solution, welcome to subscribe!

More Articles:
How to Connect and Set up a TP-Link Router to Starlink Internet

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