VR2100 from week till now, internet connection not stable and disconnect too much in the day

VR2100 from week till now, internet connection not stable and disconnect too much in the day
VR2100 from week till now, internet connection not stable and disconnect too much in the day
2022-06-24 06:56:06
Hardware Version: V1
Firmware Version: Firmware Version:1.5.0 0.9.1 v009e.0 Build 210722 Rel.37847n

Please note that MY VR2100 adsl connecton disconnect every couple of minutes and sometimes still stable for some hours this week, while in the previous weeks the connection was stable and it never disconnect until my reboot schedule.

 

please fine the logs below:

 

297 2022-06-24 02:26:23 PPP Notice local IP address 46.19.196.67
298 2022-06-24 02:26:23 PPP Notice peer from calling number 00:2A:10:47:E3:40 authorized
299 2022-06-24 02:26:23 PPP Notice CHAP authentication succeeded
300 2022-06-24 02:26:23 PPP Information CHAP authentication succeeded: CHAP authentication success
301 2022-06-24 02:26:23 PPP Notice Connect: ppp1 <--> nas0
302 2022-06-24 02:26:23 PPP Information Using interface ppp1
303 2022-06-24 02:26:23 PPP Notice Connected to 00:2a:10:47:e3:40 via interface nas0
304 2022-06-24 02:26:23 PPP Information

rcvd [PADS SessionID(0x855a)]

 

305 2022-06-24 02:26:23 PPP Information sent [PADR Host-Uniq(0x000033b4)]
306 2022-06-24 02:26:23 PPP Information rcvd [PADO PeerMac(00-2a-10-47-e3-40)]
307 2022-06-24 02:26:23 PPP Information sent [PADI Host-Uniq(0x000033b4)]
308 2022-06-24 02:26:23 PPP Information sent [PADT session is 57850]
309 2022-06-24 02:26:02 PPP Notice Modem hangup
310 2022-06-24 02:26:02 PPP Information Terminating on signal 15
311 2022-06-24 02:26:02 PPP Notice Release PPP unit success
312 2022-06-24 02:26:02 PPP Notice Connection terminated.

 

313 2022-06-24 02:25:59 PPP Warning nas0 received PADT from A4:93:4C:64:FD:00 for session 57850
314 2022-06-24 02:25:59 PPP Information Sent 0 bytes, received 0 bytes.
315 2022-06-24 02:25:59 PPP Information Connect time 0.0 minutes.
316 2022-06-24 02:25:59 PPP Information LCP terminated by peer
317 2022-06-24 02:25:59 PPP Notice secondary DNS address 194.126.16.38
318 2022-06-24 02:25:59 PPP Notice primary DNS address 193.227.177.130
319 2022-06-24 02:25:59 PPP Notice remote IP address 172.17.18.1
320 2022-06-24 02:25:59 PPP Notice

local IP address 46.19.196.169

 

 

337 2022-06-24 02:25:34 PPP Information Terminating on signal 15
338 2022-06-24 02:25:30 PPP Information Sent 4729279 bytes, received 11137376 bytes.
339 2022-06-24 02:25:30 PPP Information Connect time 18.5 minutes.
340 2022-06-24 02:25:30 PPP Information Terminating on signal 15
341 2022-06-24 02:25:29 SYSTEM Notice DSL Link Down
342 2022-06-24 02:07:02 PPP Notice secondary DNS address 194.126.16.38
343 2022-06-24 02:07:02 PPP Notice primary DNS address 193.227.177.130
344 2022-06-24 02:07:02 PPP Notice remote IP address 172.17.18.1
0
0
#1
Options
3 Reply
Re:VR2100 from week till now, internet connection not stable and disconnect too much in the day
2022-06-29 07:02:41 - last edited 2022-06-29 07:08:27

  @Reda_Otrosh 

Hi, it would help if you could also send us the advanced>status settings before and after the disconnection.

At the same time, please install the following firmware to see whether it improved the connection.

Archer VR2100(EU) V1-20220402

 

Thank you very much.

Best regards.

 

Please leave me a message if I haven't seen your post and your issue is quite urgent!
0
0
#2
Options
Re:VR2100 from week till now, internet connection not stable and disconnect too much in the day
2022-06-29 14:34:17

  @David-TP 

Thank your for your reply.

 

Yesteerday I am facing disconnection every night around midnight for two hours, it connect for 10 minutes the downstream errors increased hugely(1000 every 5 seconds) then it will disconnect. after two hours from 2 AM till today 4.45PM the connection is stable and the errors around 100 only. I have upgraded the firmware now, it make the same behavior after reboot. but after first disconnection now it is stable and errors is less than 20 after 18 minute.

After first disconnection when it stable now:

 

 

Before first disconnection

 

 

After disconenction:

0
0
#3
Options
Re:VR2100 from week till now, internet connection not stable and disconnect too much in the day
2022-07-02 23:02:25

  @Reda_Otrosh 

 

New updates,

 

I have check my phone line, renew the plugs and all troubleshooting so I have noticed that my cordless phone (Panasonic) which closest to my modem and cord phone start to make noise to my phone line which increase the number of errors too much specially at midnight don't know why. I have disconnected it for couple of days for testing, for 10 hours as attachment the errors stopped at 1870 and no disconnections. I am monitoring the connection now.

My question is the firmware that your provided me is safe to still using it and when you will release the final firmware to update and is it better than the old one or I need to downgrade.

What do you suggest about my cordless phone.

Thank you.

 

 

 

 

2
2
#4
Options