Deco M9 Plus 1.6.4

Deco M9 Plus 1.6.4

435 Reply
Re:Deco M9 Plus 1.6.0
2022-09-02 18:56:07

  @David-TP 

When will we have the firmware available to everyone, do you have a release date? I would not like to install the beta version, because I use my network to work remotely.

 

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#57
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Re:Deco M9 Plus 1.6.0
2022-08-30 16:43:21

 Thank you David for opening a ticket for me.  I'll get in touch with your team support.  This frequent disconnect/reconnects started in 1.6 upgrade.  For me, it is more frequent when I refresh the DECO app.

 

I turned off mesh technology as suggested by support per device.   I'll continue to observe.  Just worried that mobiles will not seamlessly transfer when turned off.

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#56
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Re:Deco M9 Plus 1.6.0
2022-08-30 11:44:12

  @David-TP 

Hi David,

 

I know how to configure this, but hey, isn't fast roaming useful for roaming devices, like mobile phones? My fixed devices (speakers, plugs,...) don't roam at all, only phones. So, still the same: disable a feature because it doesn't work.

I prefer having it working, like it worked in version 1.5.6.

 

I think it is related to "Preferred connection" feature that is to slow (evaluating if the connection is as configured) and since the phone doesn't get immediate response, drops connection and reconnects to another node or band.

But trust me, this issue is related to the Deco upgrade and has nothing to do with my Samsung S22 Ultra.

 

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#55
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Re:Deco M9 Plus 1.6.0
2022-08-30 11:10:11

  @HopSaSam 

Hi, as far as I know, Deco M9 1.6.0 does not make changes to fast roaming feature.

How about only turning off the "Mesh Technology" on the Galaxy S22, instead of turning off "fast roaming" on the whole mesh?

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#54
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Re:Deco M9 Plus 1.6.0
2022-08-30 10:13:53 - last edited 2022-08-30 10:15:20

  @David-TP 

 

I disabled the "Fast Roaming" option and it looks like to disconnections are highly reduced. So, it is indeed related to this option.

Besides that, it is indeed a Samsung phone, but this issue wasn't there before I upgraded to 1.6.0.

 

By the way, a phone doesn't need to be tweaked for Deco's or network bands, since I'm roaming freely in my home, with my phone. This option is good for older, fixed devices.

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#53
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Re:Deco M9 Plus 1.6.0
2022-08-30 10:06:07

  @HopSaSam 

Thanks for the feedback.

I checked both of your feedback and not sure whether it is a coincidence that all the devices mentioned here are Samsung phones.

Turning off "Mesh Technology" is just for testing to narrow down the suspected points.

And on the 1.6.0, it allows to customize the connected Deco and Wi-Fi bands and would it help to manually choose the connection preference for Samsung S22.

Thank you very much.

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#52
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Re:Deco M9 Plus 1.6.0
2022-08-27 09:16:49 - last edited 2022-08-27 09:18:03

  @HopSaSam just trying to help identify what the issue is -   fast roaming doesn't work properly with multiple devices. if its causing you dropped calls why not try turning it off - if it fixes it the benefits you'd lose are marginal

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#51
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Re:Deco M9 Plus 1.6.0
2022-08-27 09:05:17

  @RWB66 

Why should I?

I want to use all available features and not going back 10 years.

This is clearly a stability issue.

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#50
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Re:Deco M9 Plus 1.6.0
2022-08-27 08:43:57 - last edited 2022-08-27 08:44:44

  @HopSaSam have you tried turning off fast roaming. I'm not seeing this on any of my decos .

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#49
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Re:Deco M9 Plus 1.6.0
2022-08-27 08:40:31

  @David-TP 

 

I'm currently running version Deco_M9_V2_1.6.0_220823 on my M9Plus V2 (was the same issue with 220810) but haven't experienced this with 1.5.6.

The device disconnection is constantly happening when devices seem to be in range of 2 Decos.

Please see the screenshot of my alerts.

This is a huge issue, since it is draining the devices battery, interrupts phone calls over WiFi, slows down the Internet experience due to constantly reconnecting.

Thanks for a quick fix!

Please mention my phone reconnects every 3 to 5 minutes while just laying on the table.

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#48
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