TL-WA1201 5gHz not working in multi-SSID mode

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TL-WA1201 5gHz not working in multi-SSID mode

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-WA1201 5gHz not working in multi-SSID mode
TL-WA1201 5gHz not working in multi-SSID mode
2022-10-18 12:52:52 - last edited 2022-12-29 09:55:30
Model: TL-WA1201  
Hardware Version: V3
Firmware Version: 10.16.38 (20220118)

Hello,

 

After configuring the AP in mutli-SSID mode, Any 5Ghz SSID is not working.

This was working in default mode (AP mode).

 

I trie dto configure SSIDs with the same name of the 2.4 GHz networks or a different name. The result is still the same.

Note that 2.4GHz works well.

 

Is this known ? Is there a fix that can be applied ?

 

Thanks,

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Re:TL-WA1201 5gHz not working in multi-SSID mode
2022-10-19 02:06:39 - last edited 2022-10-19 02:08:20

 Hello  @Nakor 

Thank you for the feedback, the case your report seems to be new. To look into this further, can you help confirm some case details here 

1> The model of router, and the network topology 

e.g. ISP router-switch Model XX - AP 

What are the network devices that connected to this AP? 

2>the photo of Multi-SSID mode settings on the AP, and photos of VLAN settings on the switch

Please help  describe the subnet you've set, thank you. 

 

 

 

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Re:TL-WA1201 5gHz not working in multi-SSID mode
2022-10-19 18:18:28

  @Solla-topee 

 

Here is the archi:

opnsense (router/firewall) ---(Trunk)--- switch netgear GS308E ---(Trunk)--- AP

 

SSID in 2.4GHz are using the same VLANS as 5GHz so its not a connection/Trunk/switch issue.

The signal is just not broadcasted (and is not configured in hidden).

 

In AP Mode everything is OK, but not in Multi-SSID mode.

Note that I also done a factory reset and I have the same issue.

 

Here are the screenshots:

 

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Re:TL-WA1201 5gHz not working in multi-SSID mode
2022-10-20 02:35:54

  @Nakor 

Thank you very much for more case details, to better assist with your case we created a support email TKID221026523 and get it escalated, please check your inbox. 

There is a firmware in the ticket, please check if that works for you. 

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Re:TL-WA1201 5gHz not working in multi-SSID mode
2022-10-31 17:16:24

  @Solla-topee @Nakor In case it helps... I have installed many TL-WA1201 and I have found a random fault with 5GHz not working after loading config and/or updating firmware. In all cases, I found that doing a factory reset, then manually configuring the AP fixed it. Applying a saved config breaks it again, so only manually configure.

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Re:TL-WA1201 5gHz not working in multi-SSID mode
2022-11-01 02:27:02 - last edited 2022-11-01 02:29:22

Thanks for  @Wizz 's sharing!

 

  @Nakor  May I know have you done something like mentioned above like importing the config file? Feel free to let us know for any observations, thank you. 

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Re:TL-WA1201 5gHz not working in multi-SSID mode
2023-03-13 01:28:25

  @Nakor 

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