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TL-WA1201 5gHz not working in multi-SSID mode

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TL-WA1201 5gHz not working in multi-SSID mode

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TL-WA1201 5gHz not working in multi-SSID mode
TL-WA1201 5gHz not working in multi-SSID mode
2022-10-18 12:52:52 - last edited 2022-12-29 09:55:30
Tags: #Multi-SSID
Model: TL-WA1201  
Hardware Version: V3
Firmware Version: 10.16.38 (20220118)

Hello,

 

After configuring the AP in mutli-SSID mode, Any 5Ghz SSID is not working.

This was working in default mode (AP mode).

 

I trie dto configure SSIDs with the same name of the 2.4 GHz networks or a different name. The result is still the same.

Note that 2.4GHz works well.

 

Is this known ? Is there a fix that can be applied ?

 

Thanks,

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6 Reply
Re:TL-WA1201 5gHz not working in multi-SSID mode
2022-10-19 02:06:39 - last edited 2022-10-19 02:08:20

 Hello  @Nakor 

Thank you for the feedback, the case your report seems to be new. To look into this further, can you help confirm some case details here 

1> The model of router, and the network topology 

e.g. ISP router-switch Model XX - AP 

What are the network devices that connected to this AP? 

2>the photo of Multi-SSID mode settings on the AP, and photos of VLAN settings on the switch

Please help  describe the subnet you've set, thank you. 

 

 

 

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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#3
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Re:TL-WA1201 5gHz not working in multi-SSID mode
2022-10-19 18:18:28

  @Solla-topee 

 

Here is the archi:

opnsense (router/firewall) ---(Trunk)--- switch netgear GS308E ---(Trunk)--- AP

 

SSID in 2.4GHz are using the same VLANS as 5GHz so its not a connection/Trunk/switch issue.

The signal is just not broadcasted (and is not configured in hidden).

 

In AP Mode everything is OK, but not in Multi-SSID mode.

Note that I also done a factory reset and I have the same issue.

 

Here are the screenshots:

 

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Re:TL-WA1201 5gHz not working in multi-SSID mode
2022-10-20 02:35:54

  @Nakor 

Thank you very much for more case details, to better assist with your case we created a support email TKID221026523 and get it escalated, please check your inbox. 

There is a firmware in the ticket, please check if that works for you. 

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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Re:TL-WA1201 5gHz not working in multi-SSID mode
2022-10-31 17:16:24

  @Solla-topee @Nakor In case it helps... I have installed many TL-WA1201 and I have found a random fault with 5GHz not working after loading config and/or updating firmware. In all cases, I found that doing a factory reset, then manually configuring the AP fixed it. Applying a saved config breaks it again, so only manually configure.

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Re:TL-WA1201 5gHz not working in multi-SSID mode
2022-11-01 02:27:02 - last edited 2022-11-01 02:29:22

Thanks for  @Wizz 's sharing!

 

  @Nakor  May I know have you done something like mentioned above like importing the config file? Feel free to let us know for any observations, thank you. 

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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#7
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Re:TL-WA1201 5gHz not working in multi-SSID mode
2023-03-13 01:28:25

  @Nakor 

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Multi-SSID
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