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Drooping internet every 24 hours

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Drooping internet every 24 hours

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Drooping internet every 24 hours
Drooping internet every 24 hours
2022-12-01 05:25:22
Model: Archer MR600  
Hardware Version: V2
Firmware Version: 00000003

Hello! Every 24 hours ive got internet  off.  When i  log in router said just disconnected.
Tried to choose specific ISP w/o password.  Adding a log.

2022-11-30 16:45:11 [6] 4G: USER: Network type is LTE PLUS.

2022-11-30 16:52:00 [6] 4G: USER: Network type is LTE.

2022-11-30 16:52:00 [6] 4G: USER: Get ISP's profile now.

2022-11-30 16:52:00 [6] 4G: USER: GetCurrProf result is:ipver:2  staticApn:0  authType:2  pkgName:E-Plus  profname:E-Plus  apn:  usr:eplus  psw:eplus  

2022-11-30 16:56:41 [6] 4G: USER: Network type is LTE PLUS.

2022-11-30 17:02:58 [6] 4G: ERROR: 0x0000000F QMI_ERR_OUT_OF_CALL

2022-11-30 17:02:58 [6] 4G: ERROR: Get runtime param for ip#0 failed (0), result:1 , error:15.

2022-11-30 17:02:58 [6] 4G: ERROR: Now will call send_wan_ipv6_disconnect_msg func ...

2022-11-30 17:02:58 [6] 4G: USER: The network disconnected, start autoconnect!

2022-11-30 17:02:58 [6] 4G: USER: Get ISP's profile now.

2022-11-30 17:02:58 [6] 4G: USER: GetCurrProf result is:ipver:2  staticApn:0  authType:2  pkgName:E-Plus  profname:E-Plus  apn:internet    usr:eplus  psw:eplus  

2022-11-30 17:02:58 [6] 4G: USER: Get ISP's profile now.

2022-11-30 17:02:58 [6] 4G: USER: GetCurrProf result is:ipver:2  staticApn:0  authType:2  pkgName:E-Plus  profname:E-Plus  apn:internet   usr:eplus  psw:eplus  

2022-11-30 17:02:59 [6] 4G: ERROR: Bind mux port session 0 failed (0).

2022-11-30 17:02:59 [6] 4G: ERROR: Bind mux port session 1 failed (0).

2022-11-30 17:02:59 [6] 4G: USER: Network type is LTE.

2022-11-30 17:02:59 [6] 4G: USER: Get ISP's profile now.

2022-11-30 17:02:59 [6] 4G: USER: GetCurrProf result is:ipver:2  staticApn:0  authType:2  pkgName:E-Plus  profname:E-Plus  apn:internet    usr:eplus  psw:eplus  

2022-11-30 17:03:00 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2022-11-30 17:03:00 [6] 4G: ERROR: Call end reason = 3.

2022-11-30 17:03:00 [6] 4G: ERROR: Verbose Call end reason = 2001, type = 3.

2022-11-30 17:03:00 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2022-11-30 17:03:00 [6] 4G: ERROR: Call end reason = 3.

2022-11-30 17:03:00 [6] 4G: ERROR: Verbose Call end reason = 2001, type = 3.

2022-11-30 17:03:00 [6] 4G: USER: Fail to connect to the network, start autoconnect!

2022-11-30 17:03:00 [6] 4G: USER: Get ISP's profile now.

2022-11-30 17:03:00 [6] 4G: USER: GetCurrProf result is:ipver:2  staticApn:0  authType:2  pkgName:E-Plus  profname:E-Plus  apn:internet  usr:eplus  psw:eplus  

2022-11-30 17:03:02 [6] 4G: USER: The service status is limited.

2022-11-30 17:03:02 [6] 4G: USER: Not registered, searching!

2022-11-30 17:03:04 [5] DHCPD: Recv REQUEST from D8:BB:C1:67:58:88
2022-11-30 17:03:04 [5] DHCPD: Send ACK to 192.168.1.100
2022-11-30 17:03:04 [6] 4G: USER: Get ISP's profile now.

2022-11-30 17:03:04 [6] 4G: USER: GetCurrProf result is:ipver:2  staticApn:0  authType:2  pkgName:E-Plus  profname:E-Plus  apn:internet  usr:eplus  psw:eplus  

2022-11-30 17:03:04 [6] 4G: ERROR: Bind mux port session 0 failed (0).

2022-11-30 17:03:05 [6] 4G: ERROR: Bind mux port session 1 failed (0).

2022-11-30 17:03:05 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2022-11-30 17:03:05 [6] 4G: ERROR: Call end reason = 3.

2022-11-30 17:03:05 [6] 4G: ERROR: Verbose Call end reason = 2001, type = 3.

2022-11-30 17:03:05 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2022-11-30 17:03:05 [6] 4G: ERROR: Call end reason = 3.

2022-11-30 17:03:05 [6] 4G: ERROR: Verbose Call end reason = 2001, type = 3.

2022-11-30 17:03:05 [5] 4G: lte internet disconnected.
2022-11-30 17:03:05 [6] 4G: LTE connection down
2022-11-30 17:03:30 [6] System: User(Mac:D8:BB:C1:67:58:88;IP:192.168.1.100) logs in.

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#1
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3 Reply
Re:Drooping internet every 24 hours
2022-12-01 16:13:56

  @panduryk 
One more log with "dual band mode"

2022-12-01 17:08:20 [6] 4G: ERROR: 0x0000000F QMI_ERR_OUT_OF_CALL

2022-12-01 17:08:20 [6] 4G: ERROR: Get runtime param for ip#0 failed (0), result:1 , error:15.

2022-12-01 17:08:21 [6] 4G: ERROR: Now will call send_wan_ipv6_disconnect_msg func ...

2022-12-01 17:08:21 [6] 4G: USER: The network disconnected, start autoconnect!

2022-12-01 17:08:21 [6] 4G: USER: Get ISP's profile now.

2022-12-01 17:08:21 [6] 4G: USER: GetCurrProf result is:ipver:2  staticApn:0  authType:2  pkgName:E-Plus  profname:E-Plus  apn:internet  usr:eplus  psw:eplus  

2022-12-01 17:08:21 [6] 4G: USER: Get ISP's profile now.

2022-12-01 17:08:21 [6] 4G: USER: GetCurrProf result is:ipver:2  staticApn:0  authType:2  pkgName:E-Plus  profname:E-Plus  apn:internet usr:eplus  psw:eplus  

2022-12-01 17:08:21 [6] 4G: ERROR: Bind mux port session 0 failed (0).

2022-12-01 17:08:21 [6] 4G: ERROR: Bind mux port session 1 failed (0).

2022-12-01 17:08:21 [6] 4G: USER: Network type is LTE.

2022-12-01 17:08:21 [6] 4G: USER: Get ISP's profile now.

2022-12-01 17:08:21 [6] 4G: USER: GetCurrProf result is:ipver:2  staticApn:0  authType:2  pkgName:E-Plus  profname:E-Plus  apn:internet  usr:eplus  psw:eplus  

2022-12-01 17:08:21 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2022-12-01 17:08:21 [6] 4G: ERROR: Call end reason = 3.

2022-12-01 17:08:21 [6] 4G: ERROR: Verbose Call end reason = 2001, type = 3.

2022-12-01 17:08:21 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2022-12-01 17:08:21 [6] 4G: ERROR: Call end reason = 3.

2022-12-01 17:08:21 [6] 4G: ERROR: Verbose Call end reason = 2001, type = 3.

2022-12-01 17:08:21 [6] 4G: USER: Fail to connect to the network, start autoconnect!

2022-12-01 17:08:21 [6] 4G: USER: Get ISP's profile now.

2022-12-01 17:08:21 [6] 4G: USER: GetCurrProf result is:ipver:2  staticApn:0  authType:2  pkgName:E-Plus  profname:E-Plus  apn:internet usr:eplus  psw:eplus  

2022-12-01 17:08:23 [6] 4G: USER: The service status is limited.

2022-12-01 17:08:23 [6] 4G: USER: Not registered, searching!

2022-12-01 17:08:25 [6] 4G: USER: Get ISP's profile now.

2022-12-01 17:08:25 [6] 4G: USER: GetCurrProf result is:ipver:2  staticApn:0  authType:2  pkgName:E-Plus  profname:E-Plus  apn:internet  usr:eplus  psw:eplus  

2022-12-01 17:08:26 [6] 4G: ERROR: Bind mux port session 0 failed (0).

2022-12-01 17:08:26 [6] 4G: ERROR: Bind mux port session 1 failed (0).

2022-12-01 17:08:26 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2022-12-01 17:08:26 [6] 4G: ERROR: Call end reason = 3.

2022-12-01 17:08:26 [6] 4G: ERROR: Verbose Call end reason = 2001, type = 3.

2022-12-01 17:08:26 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2022-12-01 17:08:26 [6] 4G: ERROR: Call end reason = 3.

2022-12-01 17:08:26 [6] 4G: ERROR: Verbose Call end reason = 2001, type = 3.

2022-12-01 17:08:26 [5] 4G: lte internet disconnected.
2022-12-01 17:08:26 [6] 4G: LTE connection down
 

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#2
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Re:Drooping internet every 24 hours
2022-12-04 01:39:19

  @panduryk 

 

Hi, the SIM card carrier is E-Plus, right? 

Based on the two system logs, the LTE disconnected at around 17:00 for both days, may I know if the issue always happened at around 17:00 every day? and will it recover automatically, or you have to reboot the router to get internet working again?

 

When the problem happens next time, please share with us screenshot of Advanced->Status page where we could check more 3G/4G information, and if you could also compare the 4G band on Status page when internet works fine and also when internet stops working, if the band changes, please try to select 4G band manually to see if it would be more stable: https://www.tp-link.com/en/support/faq/3099/

 

If the problem still exists, please test the same SIM card at the same location on another 4G device or smartphone to see if it has a similar issue.

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#3
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Re:Drooping internet every 24 hours
2022-12-04 06:05:51 - last edited 2022-12-04 06:37:14

  @Sunshine 
Hello! No, the carrier is  O2 German(e-plus its  old  his name).

Also im  tried to  change isp  to Internet w/o password, and problem are   still the same.

Yea, u are right its always drop  every day in the same time.Also before buy router ive use this  sim card in phone iphone 6, and  all was fine,  its never dropped.
I have  old screenshots it from yesterday drop, and i add  fresh sc from  right  now where u can how it look before drops.
I need to reboot  router to fix this.Here in  topic second  log are with  manually bands. 

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#4
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Replies: 3

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