M7000 refuses to factory reset
I purchased this M7000 MiFi Hotspot device a few months ago and when I tried to connect to the WiFi network more recently, it wasn't connecting properly with DHCP. I tried rebooting the MiFi, but found I needed to manually set IP Address to 192.168.0.x to connect to it. First problem.
From there it seems like the device won't factory reset properly. I've tried 20 times resetting with the reset button on the back as per manual, tried clicking Factory Reset in the iOS app and from the web page 192.168.0.1 and also tried updating the firmware, but it won't work, the lights flash as though it's doing a factory reset, but each time it just comes back with the same settings like the reset failed. Any ideas?
Very disappointed this device has become so unreliable.