Assistance to connect device via Deco M9 Plus Lan Port

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Assistance to connect device via Deco M9 Plus Lan Port

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Assistance to connect device via Deco M9 Plus Lan Port
Assistance to connect device via Deco M9 Plus Lan Port
2023-01-13 15:16:40

Good day all,

 

Need your assistance to connect Eufy Homebase 3 initial setup. Connected from modem straight to deco m9 plus port using PPPoE connection type. When I try to perform the initial setup for the device using Lan cable where I connect from Deco M9 Plus additional port to the device, somehow there's no internet connection. Is there any setting that I need to do in the Deco apps first ? Is the additional port at the Deco M9 plus can serve as the output for internet connection ?

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Re:Assistance to connect device via Deco M9 Plus Lan Port
2023-01-16 08:03:53

  @Mogu87 

Hi, Welcome to the community.

If you go to Deco APP>More>Advanced>IPTV/VLAN, is this feature enabled?

If the PPPOE connection does not need VLAN, I think you could leave it disenabled, or only enable the Internet VLAN and leave the IPTV VLAN disabled.

For more details, you could have a look at this link:https://www.tp-link.com/en/support/faq/2465/

 

Best regards.

 

 

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Re:Assistance to connect device via Deco M9 Plus Lan Port
2023-01-16 16:39:11


 
@David-TP 

this is my setting. Meaning to say i disable the iptv and retry again?

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