wifi losing connection for new samsung tabs/phone

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wifi losing connection for new samsung tabs/phone

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
wifi losing connection for new samsung tabs/phone
wifi losing connection for new samsung tabs/phone
2023-02-10 08:17:03
Model: Deco X60  
Hardware Version:
Firmware Version:
Hi.
A couple of months ago I bought a new Samsung mobile phone and 2 new tablets.
After a week I had to send the mobile phone back because it lost wifi. After a week I got it back without them finding anything wrong.
I had the same problem with my tablets.
Checked the internet for someone who had similar problems and then found that this was quite common.
Have been in contact with Samsung and they are also aware of this.
I have 50+ devices connected to wifi and only these 3 lose the wifi connection. Also have other Samsung models that this problem does not exist.
Have tried the stuff suggested on other forums.

I have X60 x3 units so there is no problem with the signal strength

What can I do? Is there a software update that can fix this?

 

 

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4 Reply
Re:wifi losing connection for new samsung tabs/phone
2023-02-11 05:34:01

@Titan79 Just checking, are those devices set to "Use Device MAC" in their respective settings?

Just a M4 (2-pack) user who regrets buying it
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#2
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Re:wifi losing connection for new samsung tabs/phone
2023-02-13 07:06:18

  @Titan79 

Hi, what are the model numbers of your new Samsung mobile phone and 2 new tablets?

Best regards.

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#3
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Re:wifi losing connection for new samsung tabs/phone
2023-02-17 11:48:20

  @David-TP 

Tnx for looking this things up..

Seems that alot of peps have same problem

 

A53 model : SMA536B-DS

Tablets : SM-X200

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#4
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Re:wifi losing connection for new samsung tabs/phone
2023-02-25 10:23:19
I have the same problem with a new Samsing Galaxy A53 . Works only when Deco X60 is in 2.4 Ghz only mode
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