Bug Android App; Camera account password; no special characters allowed

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Bug Android App; Camera account password; no special characters allowed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Hubertushuberus

2023-03-10 23:03:39

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Registered: 2023-03-10

Bug Android App; Camera account password; no special characters allowed

2023-03-10 23:03:39

Tags: #Feature Request

Model: Tapo C100

Hardware Version: V2

Firmware Version: 1.1.15

Hello,

i tried a password in the camera account settings of my tapo c100 which had special characters in it.

I wondered why it did not work on my external app to log in. Than I thought maybe special characters might not be allowed (blank space maybe too). That was it

You should double check that (also the username?) and mabe display it in the interface that you cannot use special characters.

1 Reply

Wayne-TP

2023-03-13 02:51:08

Posts: 3629

Helpful: 674

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Stories: 12

Registered: 2020-06-23

Re:Bug Android App; Camera account password; no special characters allowed

2023-03-13 02:51:08

@Hubertushuberus

Hello, thank you for the feedback. The camera account in the Camera Settings page is different from the TP-Link ID/account, it is used for camera login on other portals, like on the third-party camera surveillance software or a NAS.

How to view Tapo camera on PC through RTSP stream?

If you want to change a new password, go to APP->Me->Click account name/email address->Change password.

If you want to use a new email address as the TP-Link account, please create a new TP-Link ID with the new email and then reconfigure the device to the new account. What is TP-Link ID and how to create a TP-Link ID?

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Bug Android App; Camera account password; no special characters allowed

Bug Android App; Camera account password; no special characters allowed

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