Solution India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G
This Article Applies to:
All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.
Issue Description/Background:
Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.
Available Solution
Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware.
For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811
For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801
For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801
For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815
For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816
For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815
For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928
For Archer MR600(EU) V1: Archer_MR600(EU)_V1_Builld_20231127
For Archer MR200(EU) V5: Archer_MR200(EU)_V5_24040425
For Archer MR200(EU) V6: Archer_MR200(EU)_V6_24040425
For TL-MR6400(EU) V5: TL-MR6400(EU)_V5_20240425
For TL-MR100(EU) V2: TL-MR100(EU)_V2_240313
Notes:
1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.
If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.
You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot!
2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.
3) We will update this thread once there is any other beta firmware for other models or versions.
4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding
If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:
1. A screenshot of the Advanced > Status page.
2. A screenshot of the Advanced > Network > Internet page.
3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.
4. Model number, hardware and firmware version of the TP-Link router.
Do let the community know if there is anything else that we can help with. We are always happy to help.
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@Sunshine I tried this on V3 and it worked for JIO sim. But the speed is extremely slow even as compared to jio sim on a phone!!
The purpose is totally defeated
Now I want to revert to Airtel which doesnt work on this firmware. All the APNs are hardcoded and it says JIO even when Airtel sim is used!!
I need to revert to original firmware (latest for V3 hardware) but it is not downloadable in TP Link website!!
Please help!
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Hi, we've tested the MR6400 V5.30 beta firmware on our end, it works fine, could you please try resetting the device to factory defaults by holding reset button for about 10s until the power LED flashing?
After that, please create the XLAT profile for Jio again and check if there will be Internet IPv4 address on Advanced->Status page.
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Could you please share with us a screenshot of Advanced->Status page and Advanced->Network->Internet page with Jio SIM card?
Please pay attention to the Network Type, band and signal strength etc., then connect a computer to the MR600 via Ethernet cable or via 5G WiFi to test the internet speed.
For comparison, please insert the same Jio SIM into your phone again and enable phone hotspot, connect the same device to the phone hotspot to test speed again.
Please also check the network type and band on the phone: How to check the 4G band working on our smartphones
By the way, what is the brand and model of your phone? Please note that the MR600 is LTE Advanced Cat6 product, usually smartphones now support much higher LTE categories, or even 5G, thus the phone speed might be indeed better than MR600 when it aggregates more bands.
For more related information, please refer to: What is Carrier Aggregation and how it works on TP-Link LTE Gateway Routers/MiFi?
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Hello I am using Tplink MR600 V2
If i purchase new jio Postpaid sim and I prevent my new sim to insert in 5g smartphone for 5g conversion,In this condition my new jio sim will work on normal stable firmware of tplink MR600
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Thank You for the response.
Internet Speed on TPLink MR600 and Phone (Galaxy M31S) for comparison, LTE details as needed and Router settings are attached in zip file.
Phone I use is not 5G.. Its Galaxy M31S (no 5G, 3 year old).
Speed test conditions are same for both. kept side by side and tested. Signal strength is 50% on router.
Airtel has better network in my area off late and I need to switch to airtel. Hence, I need firmware (as it came with router). It is not downloadable for MR600!
Router is not even 3 days old
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I have updated my MR600 V2 to beta firmware. Now want to use Airtel sim instead of Jio sim in it. I am unable to connect internet with airtel sim. Pls help
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MR600 v3 Beta version 230506 not working wifi and lan please New update
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Hi, based on the screenshots and pictures, both the MR600 and your phone are working on 4G band 40, the speedtest comparison on the PC and your phone seems similar as well.
For MR600 V3 with current beta firmware, Airtel SIM might not work properly, and we will update a new beta firmware to work for both Jio and also other ISPs, once it is available, we will update the beta firmware on this thread. For now, please continue using the Jio SIM.
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