Solution India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G
This Article Applies to:
All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.
Issue Description/Background:
Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.
Available Solution
Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware.
For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811
For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801
For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801
For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815
For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816
For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815
For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928
For Archer MR600(EU) V1: Archer_MR600(EU)_V1_Builld_20231127
For Archer MR200(EU) V5: Archer_MR200(EU)_V5_24040425
For Archer MR200(EU) V6: Archer_MR200(EU)_V6_24040425
For TL-MR6400(EU) V5: TL-MR6400(EU)_V5_20240425
Notes:
1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.
If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.
You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot!
2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.
3) We will update this thread once there is any other beta firmware for other models or versions.
4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding
If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:
1. A screenshot of the Advanced > Status page.
2. A screenshot of the Advanced > Network > Internet page.
3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.
4. Model number, hardware and firmware version of the TP-Link router.
Do let the community know if there is anything else that we can help with. We are always happy to help.
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Hi, you mentioned previously that Airtel SIM also works fine now with the latest MR600 V2 beta firmware, but @Abhi07 could only get internet for 5 minutes with Airtel SIM.
Could you please help to test the Airtel SIM again and monitor if Airtel SIM could get stable internet with your MR600 V2?
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@Sunshine can also share the Beta version for TP Link MR400 and also help with profile settings for JIO 5G upgraded Sim.
Sunshine wrote
Hi, I just updated the beta firmware for MR600(EU) V3, please update the latest beta firmware Archer_MR600(EU)_V3_230811 and let us know if internet works with your Jio or Airtel SIM.
Note: For Jio SIM, if it is not plug and play, please remember to create APN profile manually and set PDP Type as XLAT.
Sunshine wrote
Hi, MR600 V3 stock firmware is available on global site: Firmware Download for Archer MR600 V3, we will contact India local team about the India site.
However, I am afraid the Airtel still doesn't work after you installing back the stock firmware, and new beta firmware for MR600 V3 is expected to be available this week. I will share it with you as soon as possible once I get it.
Sunshine wrote
Hi, I just updated the beta firmware for MR600(EU) V3, please update the latest beta firmware Archer_MR600(EU)_V3_230811 and let us know if internet works with your Jio or Airtel SIM.
Note: For Jio SIM, if it is not plug and play, please remember to create APN profile manually and set PDP Type as XLAT.
Sunshine wrote
Hi, MR600 V3 stock firmware is available on global site: Firmware Download for Archer MR600 V3, we will contact India local team about the India site.
However, I am afraid the Airtel still doesn't work after you installing back the stock firmware, and new beta firmware for MR600 V3 is expected to be available this week. I will share it with you as soon as possible once I get it.
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What is the hardware version of your MR400? Please check it on the router bottom label instead of the web interface.
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@Sunshine it is Archer MR400(EU) Ver:4.30
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Sunshine wrote
Hi, I just updated the beta firmware for MR600(EU) V3, please update the latest beta firmware Archer_MR600(EU)_V3_230811 and let us know if internet works with your Jio or Airtel SIM.
Note: For Jio SIM, if it is not plug and play, please remember to create APN profile manually and set PDP Type as XLAT.
Sunshine wrote
Hi, MR600 V3 stock firmware is available on global site: Firmware Download for Archer MR600 V3, we will contact India local team about the India site.
However, I am afraid the Airtel still doesn't work after you installing back the stock firmware, and new beta firmware for MR600 V3 is expected to be available this week. I will share it with you as soon as possible once I get it.
@Sunshine Great.. Thanks!
I tried it with JIO and seems to work for JIO. Not tried for longer duration though.
Yet to test for Airtel.
One more question... If WAN fails, and failover is 4G sim, what is the expcted time to switch to backup?
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Archer_MR600v3_1.1.0_0.9.1_[230811-rel61080]_up_boot_2023-08-11_17.08.42
jio sim all problem solve thankas
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Tested Airtel and works fine too! Thanks!
However, I have few questions.
1. What is the typical/expected failover time ?
2. Any recommended band or method to improve JIO/Airtel sim usage? Like adding right profile etc
3. How can we get better upload speed in any of the ISP (sim based)
4. Is replacing the existing antenna with higher capacity antenna will help to get better speed? If so, can you suggest some?
5. Antenna are used for both sharing WIFI and also signal for sim? This is because, I observed reduced speed and coverage of Wifi also when I replaced one of the antenna with an antenna with extender.
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@Sunshine is there any update?
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