Solution India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G
Firmware Version: 1.1.0 0.9.1 v0001.0 Build 230811 Rel.61080n_Beta
Hardware Version: Archer MR600 v3.0 00000002
I'm using the Archer MR600 V3 with the beta firmware posted here on this post as on date.
I had to create a custom profile to select the xlat in order to get the internet working for my jio sim. After I created the new profile with the xlat PDP type, I'm able to get the internet working fine. Please note the MCC/MNC from my sim that you can add as you have requested earlier.
MCC: 405
MNC: 861
However, I'm facing another issue where every few hours, the router seem to be losing the ipv4 address from the ISP. I see that the internet stops working on client devices, when I go examine the router settings, I see that the ipv4 address is not there. My logging level seems to be default, that is debug I see. Once I restart the router, sometimes, a couple of times I hvae to do this to be able to get the IPv4 address assigned back again from the ISP.
However, I don't see anything on the system logs about this issue!!
Are you folks getting any reports of such issues? How can we troubleshoot or investigate this problem further?
Please check the screenshot here.
when things are good.
After about a few hours, internet stops working and I find that the ipv4 is missing.
Thanks.
Ketan
Issue Description:
There is a issue with MR200 router where my laptop is not able to connect to VPN using Jio 5G-enabled SIM.
Background:
Initial problem was I could not get internet from my MR200 router with Jio SIM. So, as suggested by Tp-Link Support team India and this thread (https://community.tp-link.com/en/home/forum/edit/reply?sourceId=604130), I updated the firmware. After updating the firmware, restored it to factory settings and then I reconfigured the settings from scratch. Got the internet from my Jio SIM now. So, the initial problem was solved.
But, I am facing different problem now. The problem is I am unable to connect to my office VPN. The TacitineVPN client follows 2-factor authentication. Once I enter password, that's it - it is stuck on authentication screen and not completing. It keeps on showing like "MANAGEMENT: >STATE: 1718720577, WAIT,,,,"
My findings:
(1) Inserted the Same 5G-enabled Jio SIM into a mobile, turned on Mobile hotspot. Connected Laptop to mobile hotspot thru WiFi and connected to VPN successfully. So, no problem wih Jio SIM.
(2) Inserted a 5G-enabled Vi SIM into router, created another profile for Vi (PDP type: IPv4 & IPv6). Internet works fine. Connected laptop to router thru WiFi and connected to VPN successfully as usual. So, no problem when I use 5G-enabled Vi SIM with the beta firmware.
Thus, it seems like the problem is only with MR200 settings or a bug in beta firmware.
Troubleshooting Done so far:-
Multiple router restart, reset router, use Vi SIM, try different APN settings (PDP type, Authentication type, etc.).
Router info:
Model: Archer MR200(EU) V5.20
Firmware Version: 1.0.0 0.9.1 v0001.0 Build 230815 Rel.58049n_BetaHardware Version: Archer MR200 v5 00000001
Dial-up settings used for Jio SIM:
WAN Interface
Mobile Data: ON
Data Roaming: ON
NAT: ON
Network Mode: 4G Preferred
Band: Auto
Dial-up Settings
Network Search: Auto
Profile Name: Jio5Gto4G
PDP Type: XLAT
APN Type: Dynamic (tried static too. No use)
Username: <empty>
Password: <empty>
Authentication Type: CHAP (tried none too. No use)
Laptop used:
Dell Latitude, Windows 10.
VPN client used:
VPN client version: Tacitine SSL VPN GUI v11.10.0.0
Protocol: UDP.
Authentication type: 2-factor authentication using Google Authenticator android app.
MTU: 1500.
VPN client's log:
Mon Jun 24 14:26:23 2024 TacitineSSLVPN 2.4.5 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2019
Mon Jun 24 14:26:23 2024 Windows version 6.2 (Windows 8 or greater) 64bit
Mon Jun 24 14:26:23 2024 library versions: OpenSSL 1.1.0f 25 May 2017, LZO 2.10
Enter Management Password:
Mon Jun 24 14:26:23 2024 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:25340
Mon Jun 24 14:26:23 2024 Need hold release from management interface, waiting...
Mon Jun 24 14:26:23 2024 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:25340
Mon Jun 24 14:26:23 2024 MANAGEMENT: CMD 'state on'
Mon Jun 24 14:26:23 2024 MANAGEMENT: CMD 'log all on'
Mon Jun 24 14:26:23 2024 MANAGEMENT: CMD 'echo all on'
Mon Jun 24 14:26:23 2024 MANAGEMENT: CMD 'bytecount 5'
Mon Jun 24 14:26:23 2024 MANAGEMENT: CMD 'hold off'
Mon Jun 24 14:26:23 2024 MANAGEMENT: CMD 'hold release'
Mon Jun 24 14:26:30 2024 MANAGEMENT: CMD 'username "Auth" "vpn"'
Mon Jun 24 14:26:30 2024 MANAGEMENT: CMD 'password [...]'
Mon Jun 24 14:26:30 2024 MANAGEMENT: CMD 'password [...]'
Mon Jun 24 14:26:30 2024 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
Mon Jun 24 14:26:30 2024 Outgoing Control Channel Authentication: Using 512 bit message hash 'SHA512' for HMAC authentication
Mon Jun 24 14:26:30 2024 Incoming Control Channel Authentication: Using 512 bit message hash 'SHA512' for HMAC authentication
Mon Jun 24 14:26:30 2024 MANAGEMENT: >STATE:1719219390,RESOLVE,,,,,,
Mon Jun 24 14:26:30 2024 TCP/UDP: Preserving recently used remote address: [AF_INET]122.187.65.82:1197
Mon Jun 24 14:26:30 2024 Socket Buffers: R=[65536->65536] S=[65536->65536]
Mon Jun 24 14:26:30 2024 UDP link local: (not bound)
Mon Jun 24 14:26:30 2024 UDP link remote: [AF_INET]122.187.65.82:1197
Mon Jun 24 14:26:30 2024 MANAGEMENT: >STATE:1719219390,WAIT,,,,,,
Screenshot of Jio settings:
Request:
This is serious issue and has to be resolved on priority. I couldn't believe a product which I purchased just an year ago no longer supports India's major telecom provider Jio properly.
Somebody please help.
