Frequent standby mode

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Frequent standby mode

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mahsa_rafati

2023-05-05 14:52:37

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Registered: 2023-05-05

Frequent standby mode

2023-05-05 14:52:37

Model: TD-W8961N

Hardware Version: V1

Firmware Version:

After a few hours, the modem goes to standby mode. The only way to activate it is to turn it off and on.During the last month, this problem has occurred a lot and I don't know if the problem is with the ISP or the modem. I never turn off my modem and it's on 24/7.

When it goes to standby mode, all 4 lights are on and an exclamation mark can be seen on the phone and laptop.

1 Reply

David-TP

2023-05-06 07:07:37 - last edited 2023-05-06 07:07:48

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Re:Frequent standby mode

2023-05-06 07:07:37 - last edited 2023-05-06 07:07:48

@mahsa_rafati

Hi, May I know how long have you had the modem?

Since TD-W8961 V1 is quite old and if it used to work fine for quite a while, it is very likely the hardware is aging and needs to be replaced.

Thank you very much.

Best regards.

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Frequent standby mode

Frequent standby mode

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