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2023-07-17 13:16:10 - last edited 2024-05-14 23:28:26
Tags: #Network Connectivity #Access Point Mode #Amazon Alexa
Model: Deco X50-5G  
Hardware Version: V2
Firmware Version: 1.0.2 Build 20230411

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3 Reply
Re:Unable to connect to internet with last frimware
2023-07-18 02:43:15

  @mehdik2 

Hi, Thanks for the new post.

I have reported your case to the engineers and would like to follow up on your case via email.

Please check whether you have an email from me.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
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#2
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Re:Unable to connect to internet with last frimware
2023-08-30 03:19:45

  @mehdik2 

Hi, Thanks for the message.

The case has been forwarded to the engineer already and he is working on this issue now. If the solution is ready or if he needs more details, he will get in touch with you via email directly. Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
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#4
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Re:Unable to connect to internet with last frimware
2023-10-19 02:33:05

  @mehdik2 

Hi, Thank you very much for the message.

I talked with the engineer just now and he will check the email as soon as possible.

Could you please also reply the email with internet settings on the Deco APP when the main Deco dropped out again, such as:

Sorry for the inconvenience.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
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#8
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Tags

Network Connectivity Access Point Mode Amazon Alexa