Ensure that you have the latest firmware or software updates for your TP-Link product. Sometimes, issues are resolved through updates, and the information may be posted in a new thread or in the product's official support section. If you can't find a solution on the forums, reach out directly to TP-Link's customer support. They may be able to provide personalized assistance and guide you through troubleshooting steps. Consider starting a new thread in the relevant section of the forums explaining your issue in detail. Even if there are locked threads, a new one may attract the attention of other users or TP-Link support staff. Engage with the community on social media platforms or TP-Link's official channels. Sometimes, companies respond to customer inquiries on platforms like Twitter or Facebook.