Archer AX1500 (hw. AX12 v1.0) periodically drops WiFi connections in AP mode

Archer AX1500 (hw. AX12 v1.0) periodically drops WiFi connections in AP mode

98 Reply
Re:Archer AX1500 (hw. AX12 v1.0) periodically drops WiFi connections in AP mode
2023-09-21 03:00:43

@terziyski 

Regarding this firmware release issue, I'm afraid I cannot share more than what you can see from the firmware page. cool

 

What you understood is correct, 1.0.20 version is newer than 1.0.6, and that's why Tschabha can still detect the newer 1.0.20 when his is 1.0.6. I understand your concern is why the Published Date is later for 1.0.6, however, I cannot give a clear answer here for that. I will try to confirm with the related engineers and see if there is a specific reason for that.

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#43
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Re:Archer AX1500 (hw. AX12 v1.0) periodically drops WiFi connections in AP mode
2023-09-21 03:22:37

  @Kevin_Z 

In the email, both engineers (Kathy and Adam) said that they are on a business trip. Is there another engineer that can substitute temporarily so that this problem can have progress?

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#44
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Re:Archer AX1500 (hw. AX12 v1.0) periodically drops WiFi connections in AP mode
2023-09-21 05:33:40

@HappySmile 

 

Sure, other engineers will contact you soon. 

 

BTW, can you please confirm if you can still find EasyMesh setting on the AX12? If yes, please disable it, then monitor if they still disconnect.

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#45
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Re:Archer AX1500 (hw. AX12 v1.0) periodically drops WiFi connections in AP mode
2023-09-21 06:08:11

  @Kevin_Z 

All of my access points are in AP mode. There is no easymesh settings in AP mode.

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#46
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Re:Archer AX1500 (hw. AX12 v1.0) periodically drops WiFi connections in AP mode
2023-09-21 09:15:27 - last edited 2023-09-21 09:21:33

  @HappySmile 

 

To switch Easymesh OFF if you're in AP mode - switch AX12 to router mode, turn OFF Easymesh, then switch back the device to AP mode.

That's what I did on other TP-Link router models - more details.

Bare in mind that you should have an Easymesh feature in FW v1.0.20 according to its release notes, not sure about FW v1.0.6 though.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#47
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Re:Archer AX1500 (hw. AX12 v1.0) periodically drops WiFi connections in AP mode
2023-09-21 10:11:38

  @terziyski 
I've tried your suggestion and unfortunately it still won't work. The device still cannot obtain IP address from the network.

I've tried testing putting the same SSID (same SSID as the other access points in the network) in the guest network and the unique SSID in the main settings and vice versa. The results are still the same, in the same SSID the device cannot obtain IP address but in the unique SSID the device can obtain an IP address and connect. I think the problem really lies when the AX12's SSID is the same as the other access point in the network. 

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#48
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Re:Archer AX1500 (hw. AX12 v1.0) periodically drops WiFi connections in AP mode
2023-09-21 11:57:05

  @Kevin_Z 

Bom dia!

Sim, realizei. Não sucesso. Efetuei várias opções. Não opera. Parece ser um problema geral, afetando muitos usuários, ou todos. Quem não entrou em contato com o suporte tplink é porque não conhece o fórum ou não está precisando usar a rede mesh via cabo. Parece obivio o que vou falar, mas, porque a TPlink não faz aí no local de trabalho, usando dois AX12 / 1500 conectando via cabo e veja se a rede mesh opera normalmente, ou com o mesmo SSID. Vai acontecer o erro com certeza.

Obrigado mais uma vez

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#49
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Re:Archer AX1500 (hw. AX12 v1.0) periodically drops WiFi connections in AP mode
2023-09-23 19:06:34

Hi,  @Kevin_Z 

Thanks for your response
To respond to your points.
1. I have total 3 access points connected to one Router.
Only the AP AX12 is having issue.
2. Have disabled the DHCP Server but that didn't help.

3. Having a AP with different SSID is not an acceptable solution for me as I need seemless roaming.

 

To add , I have also tried toggling various Settings like Mu-mimo, Smart Connect, OFDMA, TFT and Keeping only 1 of the 2.5 Ghz and 5 Ghz bands active.

But nothing resolves the issue.

 

In my case the Main router is Archer A6
Firmware version of my AX12 is: 1.0.25 Build 20230809 Rel. 54222(5553)

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#50
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Re:Archer AX1500 (hw. AX12 v1.0) periodically drops WiFi connections in AP mode
2023-09-25 12:44:53

  @Kevin_Z 

 

I switched back to Router mode (the device forgot its fixed IP address 😒😒😒), checked for EasyMeshfunction, but was not present. So the firmware version you claim is the latest (apparently not according to its version number) has not got this functionality. So there was nothing to disable. I switched back to AP mode (again messing around with the static adddresses) and the original problem is still there.

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#51
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Re:Archer AX1500 (hw. AX12 v1.0) periodically drops WiFi connections in AP mode-Solution
2023-09-26 10:55:31 - last edited 2023-09-26 10:55:42

  @Tschabha @utk787 @DanielSP @HappySmile 

 

Hi All, glad to share with you a solution to the WiFi disconnecting issue with the AX12 V1 AP mode when using the same SSID on multiple APs.

For more details, please refer to this thread and let us know if it resolves the problem:

Archer AX12 V1 Wi-Fi Disconnecting Issue in AP Mode

 

Looking forward to your comments.

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#52
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Tags

Access Point Mode
Dropping connection
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