AV600 not seeing default gateway

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

AV600 not seeing default gateway

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Stevencj76

2023-08-07 19:02:13 - last edited 2023-08-29 06:16:56

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-08-07

AV600 not seeing default gateway

2023-08-07 19:02:13 - last edited 2023-08-29 06:16:56

My TP links have stopped working. I've tried pairing them multiple times and have tested the Ethernet cables.

my Wi-Fi is working fine but Ethernet isn't seeing the default gateway at all.

I've tested the Ethernet cable from my eero router by plugging it into my laptop and that works but as soon as I try plugging the adapters into the wall there is no connection.

Both of my adapters are model TL-PA4010 and they are plugged into the same electrical circuit.

The Powerline led is off for both adapters

I could really use some help as I've tried everything I can think of

1 Accepted Solution

Sunshine

2023-08-08 07:50:53 - last edited 2023-08-29 06:16:56

Posts: 7243

Helpful: 1171

Solutions: 761

Stories: 0

Registered: 2018-12-17

Re:AV600 not seeing default gateway-Solution

2023-08-08 07:50:53 - last edited 2023-08-29 06:16:56

@Stevencj76

Powerline LEDs off means the two powerline adapters are not paired with each other, thus unable to communicate at all, you need to pair them again by pair button:

How to secure (pair) the Powerline Network

If they are still not paired, please move them into one room and try again.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

AV600 not seeing default gateway

AV600 not seeing default gateway

Information

Voters 0

Tags