Support Customizing Password and Encryption Type on Range Extenders

Support Customizing Password and Encryption Type on Range Extenders

28 Reply
Re:Support Customizing Password and Encryption Type on Range Extenders
2025-05-24 23:00:29 - last edited 2025-05-24 23:03:28

  @woozle 

 

So, everything worked fine when you had the AXE5400 set to "Same as main network", but after you set it to "WPA/WPA2-Personal" the AXE5400 started disconnecting your phone every 30 seconds?
Can you please test if the extender goes back to normal when you revert it to the setting "Same as main network"?

 

ANSWER: I am in an RV Park and the "hotspot" has no security...so If I choose "Same as main Network"...I hae no security.

 

Did your phone ask you to enter a new password when you tried to connect to the "hotspot_EXT_DM" after you changed the password on the extender? ANSWER: YES

 

By the way, since you have a modern smartphone you might want to set Security to "WPA2/WPA3-Personal", since "WPA/WPA2-Personal" is mainly meant to be used for backwards compatibility with really old wireless devices.

 

ANSWER: I will try that now.

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#45
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Re:Support Customizing Password and Encryption Type on Range Extenders
2025-05-25 00:14:32

SB244 wrote

  @David-TP 

 

I've got a TL-WA850RE_V7 that is upgraded to the beta firmware but I am still not able to change the password to be anything different than my main network password. Even my web UI looks different than the one pictured in the original post. Can you please advise? My web UI does not have the "Status", "Wireless", "Network" etc options down the left, it instead looks like this:

 

 

Funny thing is, I'm positive I was able to use a different password with this extender when I first bought it years ago and now it's not letting me. I also have a RE550 and can't change it's password either, but it's not on the list in the original post.

  @SB244 

 

Hi,

 

If the customize Password option existed on your extender model, then it could only be in the "Wireless" menu (the large icon in between "Network Map" and "Settings"). Once in the Wireless menu scroll down to the "Extended Network" section".

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#46
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Re:Support Customizing Password and Encryption Type on Range Extenders
2025-05-25 15:49:53

  @woozle 

 

The model is listed on the covered list in the first post of this thread so it should be able to change the password, but the "extended network" section does not give that option, only the standard note about it being the same as the host password

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#47
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Re:Support Customizing Password and Encryption Type on Range Extenders
2025-05-25 23:03:06

  @SB244 

 

Ok.

Someone from TP-Link will have to look into this.

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#48
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Re:Support Customizing Password and Encryption Type on Range Extenders
2025-05-26 01:56:04

  @SB244 

Hi, have you tried to reset the extender and check it again on the web UI to see whether this option shows up?

If still nothing, can I have a screenshot of the web UI showing that there is no option to edit the password of the extended network?

By the way, what is the model number of your host router?

Wait for your reply.

Best regards.

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#49
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Re:Support Customizing Password and Encryption Type on Range Extenders
2025-05-28 00:45:52

  @David-TP 

 

I have attempted to reset the extender multiple times with no change. The router is a Gateway Gen 2 provided by Rogers Canada.

 

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#50
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Re:Support Customizing Password and Encryption Type on Range Extenders
2025-05-28 10:02:40

  @SB244 

Thank you for the picture. I'd like to follow up on your case via email. Please check whether you have received my email address.

By the way, can I have a screenshot of the current firmware version, such as:

Wait for your reply.

Best regards.

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#51
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Re:Support Customizing Password and Encryption Type on Range Extenders
2025-05-30 01:41:12

  @David-TP 

 

Thank you, I have responded to the email with a screenshot of the firmware version

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#52
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