Deco X75 unable to conenct to Internet via Singtel ONT

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Deco X75 unable to conenct to Internet via Singtel ONT

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X75 unable to conenct to Internet via Singtel ONT
Deco X75 unable to conenct to Internet via Singtel ONT
2023-11-14 11:13:45 - last edited 2023-11-14 11:16:23
Model: Deco X75  
Hardware Version:
Firmware Version:

Hi there,

 

Got a new X75 but having this issue of unable to connect to Internet directly from ONT.

 

What I did was basically remove X20 that I was using currently and connect the new X75. All steps were left untouched and Singtel IPTV option selected.

 

Let me know if there's something I overlooked.

 

Note: X20 was working fine when connected directly from ONT. Added new X75 and set as main but now no longer have Internet.

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Re:Deco X75 unable to conenct to Internet via Singtel ONT
2023-11-15 03:27:41

  @eldridge_chang 

Hi, Thank you very much for the feedback.

Are you still having this issue?

When I checked your email ID, it seems like the Deco X75 has been online. I think you might fix the issue on your ownlaugh.

Would you mind sharing with us how you located the problem?

Thank you again.

Best regards.

 

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