Solution Archer C80v1&v2.2/C64v1/C6v4 Restarting Randomly
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Solution Archer C80v1&v2.2/C64v1/C6v4 Restarting Randomly
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
This Article Applied to:
Archer C80 v1&v2.2, Archer C6 v4, Archer C64 v1
Issue Description:
We have noticed that some users in the TP-Link community have reported experiencing automatic restarting issues with certain router models, such as Archer C80, C6 V4, or C64 V1. These restarts seem to occur randomly in some cases, while in others, the router may even enter a bootloop if an Ethernet cable is connected to the WAN port.
Solution:
The latest official firmware has resolved the reported issue described here, it's recommended to update your device to the latest official firmware.
To enhance the stability of the device, we have developed beta firmware versions. These improvements will also be incorporated into the upcoming official 1.13.5 firmware release. If you are experiencing similar issues, we recommend trying out the beta firmware provided below. Don't forget to regularly check for any new firmware updates on the router's web GUI or TP-Link's official website.
For Archer C64 v1, C80 v1 (They use the same beta)
For Archer C6 v4, C80 v2.2 (They use the same beta)
Archer_C6v4/C80v2_20240226
Note: Before proceeding with the installation, please take a moment to read and understand our Beta Firmware Agreement.
If the problem still exists, please leave your comment with a detailed problem description, system log file, and also your product information.
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Hi All,
Please note that there is a new beta firmware for Archer C80 V2.2, Archer C6 V4, Archer A8 V2.2, Archer C86 V1 with L2TP over IPSec VPN Server function, which also resolved this random restarting issue, it is recommended to try the new beta firmware and experience the L2TP over IPSec VPN Server function:
Public Beta Firmware for Archer C80 V2.2/C6 V4/A8 V2.2/C86 V1 Supports L2TP over IPSec VPN Server
Remember to leave us your comment whether the new beta firmware works fine.
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@Sunshine This solution—beta firmware—didn't help me. My router restarts as soon as any download is started on any connected device (laptop or phone).
My device is C80 V1.
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Thanks for the feedback, I've seen your reply in another thread and already escalated your case to our senior engineer.
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@nemeczech Did the issue get resolved? Thanks
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i started facing similar issue since today, have noticed whenever connection ethernet cable.
Internet not available symbol is coming post that router is restarting.
Can you please assist me on this.
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I had my router's power adapter replaced by tplink service and haven't had any issue since
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SherozKhan wrote
i started facing similar issue since today, have noticed whenever connection ethernet cable.
Internet not available symbol is coming post that router is restarting.
Can you please assist me on this.
The issue discussed in this thread has been resolved with the latest official firmware. Please update your router to the latest version and monitor your connectivity.
We will lock this thread for further comments. If you encounter a similar issue with the latest firmware, please provide a detailed description, including the model number, hardware, and firmware version. Thank you!
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Helpful: 5
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