PLC not active any more on Deco P7

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PLC not active any more on Deco P7

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
PLC not active any more on Deco P7
PLC not active any more on Deco P7
2024-01-24 22:24:10
Model: Deco P7  
Hardware Version:
Firmware Version: 1.4.11

I updated my system with several deco P7 units today. Now the powerline/PLC connection does not work on any device anymore.

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#1
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Re:PLC not active any more on Deco P7
2024-01-25 06:13:07

  @Cars10 

Hi, Thanks for the feedback.

Did you mean after updating from 1.4.10 to 1.4.11, all the P7 stops using Powerline Backhaul?

Did it help to manually restart all the Deco P7 units once?

 

The firmware 1.4.11 could revert to 1.4.10 via web UI directly.

Could you please downgrade several P7s, like one of the main P7 and 2-3 satellite P7s to see whether the Powerline Backhaul would be restored?

Deco P7(EU)_V1_1.4.10 Build 20230911
How to update the firmware via web UI https://www.tp-link.com/en/support/faq/1599/  (method 2)

Wait for your reply and best regards.

 

 

 

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#2
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Re:PLC not active any more on Deco P7
2024-01-25 11:57:57

  @David-TP yes, after updating from 1.4.10 to 1.4.11, all the P7 stop using Powerline Backhaul. I have 9 Deco P7 in my house. They are on different phases of the grid. A frequency bride in the main electric box of the house connects the three phases. The PLC ist not the most stable system to start with, but normally about 5 of the 9 Decos connect with PLC. Since the update: 0. This slows down my system dramatically. Restarted all p7 individually - nothing. Will try to go back to the last version, but had no time yet. 

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#3
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