Deco x20 Issues After Firmware Upgrade

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Deco x20 Issues After Firmware Upgrade

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco x20 Issues After Firmware Upgrade
Deco x20 Issues After Firmware Upgrade
2024-02-14 19:27:51
Model: Deco X20  
Hardware Version:
Firmware Version: 1.2.0 Build 20231221 Rel. 56452

After upgrading deco x20 devices(3) I am getting blinking red light even though internet is working fine, deco is not working on ethernet backhaul, wifi signals have also gone weak.

Any idea when are the fixes coming?

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#1
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Re:Deco x20 Issues After Firmware Upgrade
2024-02-16 09:29:50

arbazparacha wrote

After upgrading deco x20 devices(3) I am getting blinking red light even though internet is working fine, deco is not working on ethernet backhaul, wifi signals have also gone weak.

Any idea when are the fixes coming?

 

 

 

  @arbazparacha same but my issue is different. I can't save setting and unable to assign bandwidth to persist 5G. I am also unable to see devices connected to decos. 

 

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#2
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Re:Deco x20 Issues After Firmware Upgrade
2024-02-18 06:39:19

  @arbazparacha 

Hi, is your Deco X20 in Access Point mode?

Can I have your current network diagram/topology? Would there be a network switch used for the Ethernet Backhaul?

By the way, did you use any customized firewall system, like Pi-Hole to filter the DNS query?

I thought Deco online detection packets might be blocked in the network.

 

Wait for your reply and best regards.

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Re:Deco x20 Issues After Firmware Upgrade
2024-02-18 06:42:59

  @mojohoojo 

Hi, could you please refer to this link to help me submit the APP log:

How to submit Deco APP log

 

"I can't save setting and unable to assign bandwidth to persist 5G", Do you refer to the "connection preference" feature on the APP?

Would there be any error message?

If possible, could you please save a video clip of how the Deco APP behaves?

And " also unable to see devices connected to decos", is the online list blank?

Thank you very much and best regards.

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#4
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