Hi. We have problem with connecting to Internet for several days. Our modem model is: TD-W8961N(EU). I live in Iran, Tehran. I have understood that when the Internet disconnected, in 192.168.1.1 I will see:

I have understood the PPPoE and PPPoA connections go down when my Internet is disconnecting. And one other thing, please see my log when Internet is disconnected:

3/19/2024 14:40:35> Last errorlog repeat 19 Times
3/19/2024 14:40:35> Call Failed
3/19/2024 14:40:36> PPPoE: Send PADI
3/19/2024 14:40:36> netMakeChannDial: err=-3000 rn_p=80469a10
3/19/2024 14:40:38> Last errorlog repeat 3 Times
3/19/2024 14:40:38> PPPoE: Send PADI
3/19/2024 14:40:38> netMakeChannDial: err=-3000 rn_p=80469a10
3/19/2024 14:40:42> Last errorlog repeat 2 Times
3/19/2024 14:40:42> PPPoE: Send PADI
3/19/2024 14:40:42> Call Failed
3/19/2024 14:40:43> netMakeChannDial: err=-3000 rn_p=80469a10
3/19/2024 14:40:43> PPPoE: Send PADI
3/19/2024 14:40:45> netMakeChannDial: err=-3000 rn_p=80469a10
3/19/2024 14:40:45> PPPoE: Send PADI
3/19/2024 14:40:45> netMakeChannDial: err=-3000 rn_p=80469a10
3/19/2024 14:40:50> Last errorlog repeat 4 Times
3/19/2024 14:40:50> PPPoE: Send PADI
3/19/2024 14:40:50> netMakeChannDial: err=-3000 rn_p=80469a10
3/19/2024 14:40:51> Last errorlog repeat 1 Times
3/19/2024 14:40:51> PPPoE: Send PADI
3/19/2024 14:40:51> netMakeChannDial: err=-3000 rn_p=80469a10
3/19/2024 14:40:59> Last errorlog repeat 18 Times
3/19/2024 14:40:59> PPPoE: Send PADI
3/19/2024 14:41:0> netMakeChannDial: err=-3000 rn_p=80469a10
3/19/2024 14:41:7> Last errorlog repeat 6 Times
3/19/2024 14:41:7> Call Failed
3/19/2024 14:41:8> PPPoE: Send PADI
3/19/2024 14:41:8> netMakeChannDial: err=-3000 rn_p=80469a10
 

The error "netMakeChannDial: err=-3000 rn_p=80469a10" repeats and repeats again.

And when connection is OK, I will see:

Can you help me and resolve my problem?

Oh, I forget to say one other thing. Can you send the link of latest version of firmware for my modem? TD-W8961N(EU) is my modem model.