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Plugs not showing my wifi netowork from Japanese Synology Router

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Plugs not showing my wifi netowork from Japanese Synology Router

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Jope

2024-05-10 00:01:24 - last edited 2024-05-14 23:19:45

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Registered: 2024-05-09

Plugs not showing my wifi netowork from Japanese Synology Router

2024-05-10 00:01:24 - last edited 2024-05-14 23:19:45

Model: Tapo P105

Hardware Version: V1

Firmware Version:

I bought some Tapo P105 plugs in the US on trip recently and returned to my home in Japan. I have a Japanese purchased Synology WRX560 which my Japanese purchased P105 plugs connected to just fine, but my US plugs cannot see my SSID, possibly due to hard coded wifi channel settings in the plugs. What can I do about this other than re-buy devices by region?

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Wayne-TP

2024-05-14 06:42:34 - last edited 2024-05-14 23:19:45

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Re:Plugs not showing my wifi netowork from Japanese Synology Router-Solution

2024-05-14 06:42:34 - last edited 2024-05-14 23:19:45

@Jope

Check which 2.4GHz channel the WiFi is running on, if it is on channel 12 or 13, which is not supported in the US, you may try to change it to channel 1, 6, 11.

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Jope

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2024-05-14 23:19:38

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Re:Plugs not showing my wifi netowork from Japanese Synology Router

2024-05-14 23:19:38

Hi @Wayne-TP,

Thank you very much for the reply and information. I have not been able to find these details anywhere in any documentation, it would be nice if it was included.

After checking, my 2.4 GHz is indeed on channel 12. I recently changed my network to Synology from Unifi, which is from the US, and did not have such problems as these settings were much more customizable. I'll see what I can do about that but unfortunately, the easiest solution is probably to buy the Japan version of the plugs.

Cheers.

Plugs not showing my wifi netowork from Japanese Synology Router

Plugs not showing my wifi netowork from Japanese Synology Router

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