Bed Time doesn't work
I have setup bed time, but internet access is not blocked on kids' devices
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Hi, Can I have some screenshots of your bedtime configurations?
Please also try to disable "Private Address/Random MAC Address" in case the MAC address has been changed and doesn't match the one under the Parental Control profile.
By the way, are you interested in testing the Kidsheild APP here?
KidShield Test Recruitment - Safeguarding Children's Online Experience
Thank you very much and best regards.
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@David-TP I don't need other feature than bed time management, just the basic feature is enough.
Random MAC is already disabled. I use original MAC from devices.
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Hi, Thank you very much for the update.
I would like to follow up on your case via email and consult the senior engineers for further assistance. Please check whether you have received my email.
Best regards.
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