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Bed Time doesn't work

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Bed Time doesn't work

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Bed Time doesn't work
Bed Time doesn't work
2024-05-10 22:20:55
Tags: #Parental Control
Model: Deco BE85  
Hardware Version: V1
Firmware Version: 1.0.18 Build 20240409 Rel. 41111

I have setup bed time, but internet access is not blocked on kids' devices

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#1
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3 Reply
Re:Bed Time doesn't work
2024-05-11 03:16:54

  @Fr4p4d1ngu3 

Hi, Can I have some screenshots of your bedtime configurations?

 

Please also try to disable "Private Address/Random MAC Address" in case the MAC address has been changed and doesn't match the one under the Parental Control profile.

 

By the way, are you interested in testing the Kidsheild APP here?

KidShield Test Recruitment - Safeguarding Children's Online Experience

 

Thank you very much and best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#2
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Re:Bed Time doesn't work
2024-05-11 18:53:00 - last edited 2024-05-11 18:56:45

  @David-TP I don't need other feature than bed time management, just the basic feature is enough.

 

Random MAC is already disabled. I use original MAC from devices.

 

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#3
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Re:Bed Time doesn't work
2024-05-13 09:04:25

  @Fr4p4d1ngu3 

Hi, Thank you very much for the update. 

I would like to follow up on your case via email and consult the senior engineers for further assistance. Please check whether you have received my email.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#4
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Information

Helpful: 0

Views: 417

Replies: 3

Tags

Parental Control
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