@DTW_Business 

Hi, thanks for posting question here.

Did you set up corresponding rules on the remote PC?  You may verify it by turning off Firewall on the PC.

  @Marvin_S Before that I use old main other router, I can access server via IPv6 with microsoft remote desktop app from global network and local network. After that I setup Archer AXE75 to main rounter, I can't access server from global network but I can access server from local network.

please tell your team engineers check and test this feature on Archer AXE75 that is work or is not work. Because I use IPv6 firewall feature rule on Deco X90 that is work but It is not work on Archer AXE75.

thank for your care.

  @DTW_Business 

Hi, thanks for your update.

It is still suggested to turn off Firewall on the PC to test. If the same issue, your case will be escalated to the support engineers for further analysis.

  @Marvin_S I have turned off Firewall on pc but I still can't RDP to pc from global network. please help me.

  @DTW_Business 

Hi, we have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.

  @Marvin_S Yes, I got it. I have some question. Do you have thai language support? Thank you so much.