Always randomly disconnect when using MLO network on Samsung Galaxy S24 Ultra

Always randomly disconnect when using MLO network on Samsung Galaxy S24 Ultra

Always randomly disconnect when using MLO network on Samsung Galaxy S24 Ultra
Always randomly disconnect when using MLO network on Samsung Galaxy S24 Ultra
2024-06-16 16:20:48
Model: Archer BE550  
Hardware Version: V1
Firmware Version: 1.0.8 and 1.0.9

I don't know it is S24 Ultra problem or router problem. I have tried to disable the "Smart Connect", but the firmware version 1.0.8 and 1.0.9 also randomly disconnect and reconnect the MLO Wi-Fi but no problem on connect 5GHz or 6GHz SSID separately.

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#1
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8 Reply
Re:Always randomly disconnect when using MLO network on Samsung Galaxy S24 Ultra
2024-06-17 10:04:23

  @LCL9528 

 

Hi, thanks for posting question here.

We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.

 

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#2
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Re:Always randomly disconnect when using MLO network on Samsung Galaxy S24 Ultra
2024-06-25 02:17:59
Do you still encounter the same issue there with the new beta?
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Re:Always randomly disconnect when using MLO network on Samsung Galaxy S24 Ultra
2024-06-25 15:14:09 - last edited 2024-06-25 15:14:24

@Geeker I haven't encountered any disconnections after using the debug firmware on my S24 Ultra when connecting to the MLO network. yes

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Re:Always randomly disconnect when using MLO network on Samsung Galaxy S24 Ultra
2024-06-26 03:33:18

  @LCL9528 

 

Is there a new beta firmware that is higher version than v1.0.9? If so, possible to share it as I'm also encountering similar issue with my S24 Ultra. Thanks

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Re:Always randomly disconnect when using MLO network on Samsung Galaxy S24 Ultra
2024-07-04 06:26:06

  @PandaJas Hello everyone, I have the same problem with the MLO network and my S24 Ultra. Are there any setting options on the S24 or the router? The beta didn't help me...

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Re:Always randomly disconnect when using MLO network on Samsung Galaxy S24 Ultra
2024-07-09 08:08:53

  @PandaJas 

 

Hi, I noticed that you share issue in another thread and you mentioned frequent wireless disconnection.

May I confirm it is the same issue as you shared here? Your Samsung Galaxy S24 Ultra got frequent disconnection when using MLO network?

If so, we would like to escalate your case to senior support for further solutions.

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Re:Always randomly disconnect when using MLO network on Samsung Galaxy S24 Ultra
2024-07-09 08:12:03

  @Reazen 

 

Hi, I noticed the related support team has created a ticket for you. You may reply to the email then the senior support will follow up your case.

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Re:Always randomly disconnect when using MLO network on Samsung Galaxy S24 Ultra
2024-07-15 14:33:21 - last edited 2024-07-15 14:37:47

  @LCL9528 did this issue get resolved im having exact same problem on my s24 ultra every 5 minutes id get disconnected from my mlo network but all my other networks i dont run into any issues 

 

Firmware Version:

1.0.9 Build 20240521 rel.53113(4155)

Hardware Version:

Archer BE550 v1.0

And my s24 ultra is all up to date and everything 

Not sure if required but i thought just incase 

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#9
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