Ping loss, timed out and spikes x50
Ping loss, timed out and spikes x50
I encountered an issue with high ping using the Deco X50(1.2) system. It is running the latest firmware and is set up in Access Point mode. For devices experiencing the issue, I have disabled mesh control, but there has been no improvement.
Without the Deco X50, the ping is normal, and there are no timeouts or spikes up to 12000ms.
The system is scheduled to reboot every day at 5 AM.
Steps taken to resolve the issue:
1. Updated to the latest firmware version.
2. Disconnected the system from power for 3-5 minutes.
3. Disabled mesh control.
The system logs show numerous errors with ERROR and CRITICAL levels.
I am also very disappointed with the purchase of this device for 250 euros.
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Hi, Thanks for the feedback.
If you would like to spend a little more time, I would love to forward your case to the senior engineer for further assistance.
Please check later whether you could receive my email.
In the meantime, could you please help me check the following details:
1. Are you able to constantly reproduce this issue in a short time?
--if yes, can I have the model number and the wireless adapter of the mobile client that frequently had ping lag/spike?
Wait for your reply and best regards.
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Hi David - I am seeing the same issue. Was this issue resolved with the previous reporter or can you please connect me with development team to rootcause this issue? I have a XE5300 set.
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