Whenever I add a device, mobile phone(Android), laptop(macbook), TV(Samsung) to a parental control profile.
It automatically just locks the user from internet even though there is allocated time left for each profile.
The devices seems to work perfectly the moment they are removed from profiles
Has anyone seen or resolved this issue
Hi, Thanks for the feedback.
Did this issue start recently?
I noticed your current firmware was Deco X55_V1_1.5.1, there is a new 1.5.5 version released a few days ago.
It is also suggested to update the current firmware to the latest 1.5.5 first：
Deco X50/X55 V1 1.5.5 Optimize The Overall App Experience / Network stability
Wait for your reply and best regards.
Helpful: 1
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