Home

Forums

Stories

Knowledge Base

TP-Link Community > Tapo Smart Camera > Tapo C420S2 microphone interference noise or feedback

< Tapo Smart Camera

Tapo C420S2 microphone interference noise or feedback

EdTapo

2024-08-23 08:19:03 - last edited 2024-09-09 02:26:44

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-08-23

Tapo C420S2 microphone interference noise or feedback

2024-08-23 08:19:03 - last edited 2024-09-09 02:26:44

Tags: #Live View

Model: Tapo C420S2 Tapo H200

Hardware Version: V1

Firmware Version: 1.2.17

Hi,

I just recieved my new C420S2 system. One of the cameras has a microphone noise as soon as i listen in, even when the room is silent. Any ideas? Is it just a bad unit?

Best regards, Edward

1 Accepted Solution

Wayne-TP

2024-08-26 09:06:10 - last edited 2024-09-09 02:26:44

Posts: 3588

Helpful: 666

Solutions: 1014

Stories: 12

Registered: 2020-06-23

Re:Tapo C420S2 microphone interference noise or feedback-Solution

2024-08-26 09:06:10 - last edited 2024-09-09 02:26:44

@EdTapo

Given that this is a new device and the other one doesn't have this phenomenon, it could be a hardware issue. I would recommend replacing it.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

Recommended Solution

2 Reply

EdTapo

LV1

2024-08-23 08:19:44

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-08-23

Re:Tapo C420S2 microphone interference noise or feedback

2024-08-23 08:19:44

@EdTapo

here is a recording of it

File:

40AE30329C43_20240823100224552.mp4Download

Wayne-TP

2024-08-26 09:06:10 - last edited 2024-09-09 02:26:44

Posts: 3588

Helpful: 666

Solutions: 1014

Stories: 12

Registered: 2020-06-23

Re:Tapo C420S2 microphone interference noise or feedback-Solution

2024-08-26 09:06:10 - last edited 2024-09-09 02:26:44

@EdTapo

Given that this is a new device and the other one doesn't have this phenomenon, it could be a hardware issue. I would recommend replacing it.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

Tapo C420S2 microphone interference noise or feedback

Tapo C420S2 microphone interference noise or feedback

Information

Voters 0

Tags