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DECO X50 - The satellite device is offline on the app while it actually works regularly

2024-09-08 22:43:58

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Helpful: 5

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Registered: 2023-05-20

DECO X50 - The satellite device is offline on the app while it actually works regularly

2024-09-08 22:43:58

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Model: Deco X50

Hardware Version: V1

Firmware Version: 20231229 rel 43148

For a few months it happens that the satellite device has been offline but in reality it works regularly.

What does this problem depend on?

Thank you

File:

IMG_3052.pngDownload

1 Reply

2024-09-09 03:17:52

Posts: 12509

Helpful: 1733

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Registered: 2020-04-14

Re:DECO X50 - The satellite device is offline on the app while it actually works regularly

2024-09-09 03:17:52

Hi, Thank you very much for the feedback.

Please install the beta firmware here for Deco X50_V1.2 to see whether it helped:

Wait for your reply and best regards.