TP Link Mesh network and MS Teams issue
Hi all
Having an issue with our mesh network. I have 3x M9 Plus and 1x M5 units. One of the M9's are the master. These are all connected via wireless apart from one (not the master) which connects via ethernet to the 4G router.
So all other services work perfectly fine (Netflix, Disney, gaming, browsing, etc) but when it comes to Teams, we regularly experience bad call quality. When the laptop is connected via ethernet cable directly to the router, no issues at all. Its just when connecting via the wireless mesh network. The two offices are connected to M9 units whereas the living rooms connect to the M5.
Version details:
M9+ (outdoor office + 4G router) - F/W 1.2.11 Build 20190926 rel. 55727
M9+ (office - upstairs) - F/W 1.2.11 Build 20190926 rel. 55727
M9+ (kitchen [master unit] - downstairs) - F/W 1.6.3 build 20231225 rel. 60770
M5 (living room - downstairs) - F/W 1.7.8 build 20240719 rel. 70981
I also noticed that all clients seem to show that they are connected all to the master unit in the kitchen? I.E. there is a Sonos speaker in each office but those are both registered on the Kitchen / master unit? Or is that normal?
Any advice on what could be the issue? Or what needs to be changed/added in settings somewhere?!