BE63 no internet on guest network ethernet backhaul

BE63 no internet on guest network ethernet backhaul

BE63 no internet on guest network ethernet backhaul
BE63 no internet on guest network ethernet backhaul
2024-09-18 23:14:55 - last edited a week ago
Model: Deco BE63  
Hardware Version:
Firmware Version:

So I just upgraded from the older XE75 mesh router system to the new BE63. In trying to keep all my old settings i plugged in the new unit add chose to add to my then current setup. After adding to the old mesh system i then chose to set the new unit as my main router before adding the remaining 2 units. I thought everything was fine until i realized the guest network is not getting internet. The units are connected with ethernet backhaul and no switch in between. They are being used in router mode as well so no isolation option causing issues. I have installed the latest firmware on all the units and tried to reboot them with no luck. Any help is appreciated.

  2      
  2      
#1
Options
1 Accepted Solution
Re:BE63 no internet on guest network ethernet backhaul-Solution
2024-09-19 03:16:31 - last edited 2024-09-20 15:24:32

  @TheBum0726 

Hi, Is it only the Guest network from satellite Deco units? can you connect to the Guest network of the main Deco BE63 and access the internet?

-If it is just the satellite Deco, I've sent a beta firmware in the Message and please check whether it helps fix the current issue.

Wait for your reply and best regards.

 

 

Recommended Solution
  2  
  2  
#2
Options
3 Reply
Re:BE63 no internet on guest network ethernet backhaul-Solution
2024-09-19 03:16:31 - last edited 2024-09-20 15:24:32

  @TheBum0726 

Hi, Is it only the Guest network from satellite Deco units? can you connect to the Guest network of the main Deco BE63 and access the internet?

-If it is just the satellite Deco, I've sent a beta firmware in the Message and please check whether it helps fix the current issue.

Wait for your reply and best regards.

 

 

Recommended Solution
  2  
  2  
#2
Options
Re:BE63 no internet on guest network ethernet backhaul
2024-09-20 15:23:43

  @David-TP 

 

New firmware seems to have fixed the isssue! Yes it was only the satellite decos that did not have internet on the guest network. Thank you very much!

  1  
  1  
#3
Options
Re:BE63 no internet on guest network ethernet backhaul
2 weeks ago

  @David-TP Hello! I have the same problem. My Guest network doesn't have internet. I have tried direct connection between Mesh routers and via the switch (I use an ethernet cable to connect them) - but nothing helps. Can you please send me this beta version of the firmware? I also use BE63 mesh system. Thank you!

  0  
  0  
#4
Options